Director, People & Culture Operations

The Herald Group has entered an exciting growth phase.  As we scale in size, complexity, and impact, we’re investing in the infrastructure needed to expand our team and sustain a values-driven culture. We’re seeking an experienced, hands-on HR leader who thrives in fast-paced, entrepreneurial environments—someone who can design systems, support managers, and contribute strategically while rolling up their sleeves to execute with excellence.

This is a unique opportunity to shape the employee experience and build the people strategy at a pivotal moment in our firm’s evolution.

The Director, People & Culture Operations will build and oversee HR functions across the full employee lifecycle—from recruiting and onboarding to compensation, performance management, professional development, and culture. This role is critical to ensuring that our people practices support outstanding client service and long-term business growth.

Core Responsibilities

Work may include, but is not limited to, the following:

• Develop and manage end-to-end recruitment and onboarding processes
• Design and implement scalable HR systems, policies, and tools to support headcount and revenue growth
• Manage HR technology (e.g., ATS, HRIS) and use people analytics to inform leadership decisions and workforce planning
• Oversee performance management and feedback programs, including goal-setting cycles
• Guide compensation and benefits strategy and administration
• Equip and coach managers to lead high-performing teams through toolkits, training, and real-time support
• Drive culture and engagement initiatives aligned with our Six Pillars: Trust, Ownership, Progress, Career Growth, Balance, and Teamwork
• Lead internal communications and employee experience programs
• Ensure compliance with all applicable employment laws and HR best practices
• Advise managers on policy interpretation and employee relations matters
• Partner with leadership on workforce planning and organizational design
• Monitor industry trends and implement best practices in hiring, retention, and talent development

Key Qualifications

• 8+ years of progressive HR experience, including leadership of key initiatives or teams
• Bachelor’s degree in HR or a related field; SHRM‑SCP or SPHR certification preferred
• Proven success building HR infrastructure in fast-growing organizations
• Energetic self-starter and resourceful problem solver—able to take initiative and drive results
• Excellent interpersonal and communication skills, with a collaborative mindset and diplomatic judgment
• Calm under pressure, with strong follow-through and attention to detail in deadline-driven environments
• Proactive, adaptable, and outcomes-oriented
• Strong ethical judgment and commitment to confidentiality

Compensation

The salary range for this position is $80,000–$135,000 per year, based on factors such as experience, skills, market benchmarks, and business needs.  This role is also eligible for an annual performance-based bonus.

Benefits

• Health, Dental & Vision Insurance for all employees
• 401(k) with matching and profit sharing
• 4 weeks of paid time off (PTO) in your first year
• Paid Parental Leave
• Transportation subsidy