Workplace Experience Coordinator

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

We are looking for an energetic and organized HR and Office Coordinator to join the team! This is an in-office opportunity where you will contribute to the success of our company by supporting our most valuable assets, our people! This role will be the go-to resource at our Bay Area headquarters and a key member of our global People team responsible for maintaining a thriving in-office and virtual workplace. If you’re relentlessly positive, detailed-oriented, have a knack for developing and maintaining connections and love to creatively engage others, this role is for you.

RESPONSIBILITIES

• Administratively support various HR functions including onboarding, employee experience, internal communication, file management, reporting, and offboarding. 
• Manage the content and strategic vision of our newly launched intranet site to better connect our global workforce.
• Partner with Employee Impact Groups and contribute to a variety of HR programs, including ideation, event planning and execution.
• Track Facilities-related expenses, process purchase orders and invoices, and reconcile corporate credit card activity.
• Boost employee recognition initiatives including in-office and virtual celebrations and acknowledgments.
• Manage our corporate calendar and coordinate in-office events to ensure a seamless experience, including partnering with various stakeholders.
• Maintain the office by keeping conference rooms and common areas organized and oversee inventory to ensure the office is appropriately stocked.
• Coordinate snack and food orders for in office days, meetings, and employee events.
• Enhance employees onsite and remote experience by organizing engaging events, celebrations, and holiday decor, fostering connection and celebrating company wins.
• Welcome employees and guests to ensure all feel comfortable and situated when visiting. 
• Liaison with building management and vendors to ensure in-person safety and comfort.  
• Provide administrative support to the office including receiving and distributing mail, checking voicemails, handling shipments and troubleshooting non-IT equipment.

YOU'RE OUR IDEAL CANDIDATE IF YOU:

• Love connecting with people at all levels, from new hires to senior leadership.
• Thrive in a role where no two days are the same and variety keeps things exciting.
• Balance organization with creativity, bringing fresh ideas for events, recognition, and employee experience.
• Have a knack for creating a welcoming, fully stocked and well-run office environment.
• Work collaboratively across all departments, contributing to projects and problem-solving with a can-do attitude.
• Prioritize the details while juggling multiple priorities in a fast-paced setting.

WHAT'S GREAT ABOUT THIS ROLE?

• You’ll build relationships with everyone from new hires to senior leaders and learn how different teams and roles contribute to the company's success.
• You’ll become the snack and hydration guru who discover and provides delightful treats and drinks that surprise and satisfy the team.
• You’re a party planner who will help plan and host creative events that bring people together, fostering a vibrant and collaborative company culture.
• You’ll get hands-on exposure to a variety of HR projects, collaborating with the HR team to gain valuable experience to propel your career.
• You’ll enjoy a dynamic and ever-changing role where no two days are the same, keeping you engaged and challenged.

• 1+ years of facilities, administrative and/or HR experience 
• Associates or Bachelors degree preferred
• Capacity to work independently and prioritize effectively
• Ability to maintain confidentiality and administer sensitive information
• Proficiency in computer systems (Word, PowerPoint, Excel, Microsoft365 Apps, Sharepoint, etc.)
• Strong interpersonal and communication skills
• This role is physically demanding, so you must have the ability to lift 50 lbs. without issue

At SquareTrade you'll have access to: 

• Medical, dental and vision coverage with network optionality to support our dispersed workforce
• HSAs and FSAs
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Up to 4% company match into 401(k)
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Paid Time Off 
• Talent shares
• Tuition reimbursement
• Learning opportunities
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Various corporate perks and discounts

The Team:  http://www.squaretrade.com/leadership   

(California Only) Pursuant to applicable law, SquareTrade estimates the possible base compensation for this role, if hired in California, to be within the following range: $28-$34 per hour

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.  

Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.