Vice President, People Services (HR)

Heart of Texas Goodwill Industries (HOTGW), Inc. is headquartered in Waco, Texas and operates in an assigned territory consisting of 20 counties in central Texas and the Brazos Valley. The agency has an annual budget of $30 million and employs over 500 team members. HOTGW is a 501c3 nonprofit social enterprise with a mission of helping put people to work. The sale of donated items in Goodwill retail stores help to fund skills training, job placement, and other educational programs for people in the community.

Summary: The Vice President, People Services provides executive-level leadership and guidance to Goodwill’s HR operations including Safety & Compliance. The Vice President is responsible for setting, enforcing, and evaluating legally compliant policies, procedures, and best practices, and identifying and implementing long-range strategic management goals in partnership with the CEO and executive leadership team.

This position reports to the CEO. Ideal candidate would be a seasoned HR professional with mid-upper level management experience looking to move into a higher-level position.

Pay range: $125k-130k depending on experience and education.

Essential Duties and Responsibilities: Include, but are not limited to the following as other duties may be assigned:

• Ownership of Human Resources, Learning & Development, Safety & Compliance.
• Collaborates with executive leadership to define Goodwill’s long-term mission and goals; identifies ways to support the organization through legally compliant policies, procedures, and best practices.
• Drafts and implements the organization’s budget for HR, Learning and Development, Loss Prevention and Safety & Compliance.
• Provide direction and support to the team, fostering professional growth and promoting a safety culture.
• Human Resources:
  • Identifies key performance indicators for the organizations HR, Talent Management, Learning & Development functions. 
  • Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
  • Provides guidance and leadership to the HR team; assists with resolution of HR, compensation, and benefits questions, concerns, and issues.
  • Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
  • Prepares all legally required reporting and documentation including but not limited to EEO-1 reports, OSHA 300 reports, BLS reports, etc. 
  • Oversees Goodwill’s drug and alcohol program, unemployment program, Worker’s Compensation program.
  • Maintains knowledge of laws, regulations, and best practices in employment law, HR, and talent management.
• Safety & Compliance:
  • Create and implement safety programs, policies and procedures tailored to the organization's needs and risks including emergency response plans.
  • Lead investigations into workplace accidents, injuries, or near-misses, including root-cause analyses.
  • Ensure prompt reporting and accurate record-keeping, developing and implementing corrective actions to prevent recurrence.
  • Design and deliver comprehensive training modules covering safety procedures, emergency response, and loss prevention techniques.
  • Regularly communicate and monitor compliance with safety policies and procedures.
  • Monitor updates in industry standards and regulatory requirements, updating organizational policies as needed.
  • Collect and compile data for safety reports, ensuring timely submission to relevant regulatory agencies.
  • Perform systematic workplace evaluations and audits to ensure compliance with safety and risk mitigation standards and requirements.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must pass a drug screen.  A criminal background check is required.  A driver’s license check is required.  Must show proof of current driver’s license and minimum auto liability insurance coverage.

Minimum Skills:

• Proven leadership and management skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.
• Excellent project coordination skills and the ability to think strategically.
• Demonstrated ability to create and maintain working relationships within a collaborative team environment.
• Strong customer service skills and the ability to work effectively with a variety of individuals and personalities, both internally (employees and staff) and externally (the media, businesses, community partners, etc.)
• Demonstrated ability to problem solve and make effective decisions, both strategically and creatively.
• Proficiency in completing assignments independently, on time, and within budget.
• Ability to multi-task, prioritize and thrive in fast-paced, consistently changing environment.
• Ability to uphold high standards of confidentiality, ethics and integrity.
• Demonstrated ability to motivate, train, and supervise employees.

Education and/or Experience, Technical Skills:

Bachelor’s degree (BA) in Personnel, Human Resources, or related field strongly preferred.  BA in unrelated field or Associate’s degree (A.A.) or equivalent from two-year college or technical school with 10+ years of related experience and/ or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

Industry-recognized certifications and credentialing (SPHR, PHR, SHRM-SCP, SHRM-CP) strongly preferred. Must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider. 

Only applicants who meet the requirements listed above will be considered for an interview. This position reports to the CEO. Ideal candidate would be a seasoned accounting professional with mid-level accounting management experience looking to move into a higher-level position.

Pay range: $125k-130k depending on experience and education.

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request.

Heart of Texas Goodwill managers and employees will comply with federal law. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the Heart of Texas Goodwill’s Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (phone) 254-753-7337 ext. 450.