Senior Director, Compensation Partners
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We’re looking for a Senior Director, Compensation Partners to lead and elevate our global compensation strategy in a dynamic, high-growth SaaS environment. In this role, you’ll be a trusted advisor to senior leadership, shaping compensation philosophies, programs, and frameworks that attract, retain, and motivate top talent while supporting our mission and growth trajectory. You will oversee a team of compensation business partners, ensuring alignment across business units and providing data-driven insights to influence executive decision-making.
What You’ll Do:
Strategic Leadership & Advisory
- Serve as a trusted advisor to executives and HR business partners on compensation strategy and approach to support talent and business priorities.
Client/Stakeholder Management
- Manage relationships with internal stakeholders (HR, Finance, Legal, and executive leadership)
- Present recommendations, insights, and analyses in a clear and persuasive manner to non-technical audiences.
- Collaborate cross-functionally to implement and drive compensation programs and ensure alignment with broader HR initiatives.
Market Analysis
- Use data analytics to inform decision-making and assess the effectiveness of compensation programs.
Team Leadership & Development
- Lead and mentor a team of compensation business partners.
- Provide guidance on technical and analytical aspects of compensation work.
- Foster a culture of knowledge sharing, best practices, and continuous learning.
Project Management
- Oversee complex compensation projects
- Ensure projects are delivered on time, within scope, and meet quality standards.
- Coordinate across multiple business units or client teams for seamless execution
Qualifications
To be successful in this role, you’ll bring a blend of strategic leadership, SaaS expertise, and technical compensation knowledge. We’re looking for someone who can think big while executing with precision.
Required Qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Extensive Compensation Leadership: 12+ years of progressive experience in compensation, including at least 5 years leading a senior compensation team in a global SaaS or high-tech organization.
- Deep Technical Expertise: Strong command of base pay structures, market pricing, equity programs, and variable compensation design (including sales incentives).
- SaaS/Technology Experience: Proven track record supporting fast-scaling, subscription-based business models, including familiarity with ARR-based metrics and growth-stage dynamics.
- Analytical & Data-Driven: Exceptional ability to interpret complex data, perform advanced market analyses, and translate insights into actionable recommendations.
- Strategic Business Partner: Skilled at influencing executives and cross-functional leaders with strong storytelling and presentation skills.
- Governance & Compliance Knowledge: Solid understanding of global compensation compliance, pay equity practices, and regulatory requirements.
- Team Leadership: Demonstrated success developing and leading high-performing teams in a matrixed, global environment.
For positions in this location, we offer a base pay of $225,000 - $405,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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