Senior Director, People Business Partner (Legal)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Corporate Functions People Team is seeking an experienced Senior Director, People Business Partner to support Visa’s Global Legal, Ethics & Compliance Organization.  The successful candidate for this role is client centric and comfortable navigating challenging forces in a fast-paced, dynamic payments space within an ever-changing environment. This is a great opportunity to join a world class brand at an exciting time of transformation.

This individual will also be a key member of the Corporate Functions People team and work closely with their counterparts for successful planning and delivery of People programs and services to the business. They will operate as a trusted advisor and business partner to executives and to other members of the company's senior management team, functioning as the expert on people and organizational issues.

• Develop and implement strategic People plans aligned to Legal, Ethics & Compliance’s functions business strategy and objectives.
• Serve as a strategic business partner to Visa’s General Counsel and senior leadership team with a focus on a broad-based, transformational talent agenda designed to recruit, develop, and retain the very best innovative talent in the business.
• Provide strategic partnership in the areas of organizational design, organizational development and all people planning activities including succession planning, talent management, employee engagement and change management to support delivery of the Legal, Ethics & Compliance business strategy, objectives, and key results. 
• Build performance management capabilities by coaching leaders to enhance the capability of people leaders, effectively address performance issues and deliver effective feedback.
• Partner with the People Team Centers of Expertise to deliver People Solutions to the business, including annual performance and compensation review, talent management and development, engagement survey and action plans, employee relations, and workforce planning.
• Support workforce planning initiatives and build capabilities needed to achieve the stated vision and strategy.
• Ensure that policy and advice to client group is in accordance with employment law, Visa strategy and best practice.

Key Competencies for Success in the Role:

Relationship Building & Influencing: Demonstrated ability to build executive level relationships by establishing mutual respect, credibility, and trust, while also able to relate to employees at all organizational levels. Strong influencing skills combining high-level human capital knowledge with deep organizational understanding. Influences through expertise, data, respect, integrity, and persuasion.

Results Oriented: Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on.

Agility: Role model agile and adaptive mindset. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details. Able to quickly pivot and re-prioritize in a fast-paced, rapidly changing environment. The ability to manage in a highly complex and often ambiguous environment.

Values and Leadership: Demonstrates alignment to Visa's Values (Integrity, Clients, People, Collaboration, Innovation and Excellence).  Highly ethical and can be trusted to do only the right thing for the employees, shareholders, and others. Follows a balanced approach without compromising integrity.

Change Agent: Ability to formulate and implement change management plans. Knowledgeable about when and how to introduce change, in such a way that it is broadly accepted and institutionalized. Must understand organizational design and development and how to optimize organizational structures.  Comfortable designing for the future, while managing day-to-day HR matters. Able to anticipate complex people matters and propose practical plans to mitigate them. Appreciates HR's impact and how HR is an integral part of the company's business strategy. 

Data driven mindset: Ability to identify trends and extrapolate insights from complex organizational data using this information to make informed decisions and recommendations to the business.

Communication: Excellent verbal and written communication skills. Operates and communicates in a transparent fashion. Perceptive and intuitive nature with ability to translate observations into feedback and coaching.  Must be adept at storytelling and use of PowerPoint and data to do so.

Execution and Decision Making: Outcome orientated and able to act decisively and deliver. Ability to leverage strong judgment to make effective and balanced decisions. Comfortable with analyzing data for the use in decision making and to inform actions. Must be adept at using Excel.

Basic Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:
• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 12+ years of human resources leadership with exposure to an innovative, agile business, one that continues to reinvent their business proposition. Industry is open with a preference for a global technology company. Multi-company experience known for HR excellence is strongly preferred.
• 15-18 years of successful business partnership at an executive level, with proven success in developing and implementing People strategies to drive and support business strategy.
• Experience in a growing global business and positive reputation for working effectively across all levels of an organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 170,000 to 290,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.