Manager, People Operations

About Our Company:

At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 125 GIF-loving humans supports over 8,000 customers and more than 25 million devices. We make patching easier, boost security, and give IT teams their time back.

Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.

About this Role:

We are looking to hire a Manager, People Operations who will design, implement, and continuously improve global systems, processes, and workflows that are scalable and efficient. This role is both strategic and hands-on: you’ll develop systems from scratch and roll up your sleeves to get things done. You’ll play a key role in ensuring data accuracy, global compliance, and operational excellence, while building a people-first team member experience across our remote, global workforce. 

You will directly manage two team members and bring systems-thinking, operational rigor, and a continuous improvement mindset to everything you do. You understand the complexities of operating across multiple geographies and will help us evolve our total rewards programs to stay competitive and aligned with our values. 

• Manage strategy and optimization of HR technology including HRIS, ATS and LMS
• Optimize workflows to reduce manual work and increase automation 
• Ensure data integrity, drive reporting and insights to help us make better people decisions
• Partner with cross functional partners to improve onboarding and offboarding processes to ensure a seamless, consistent experience
• Oversees and executes global HR operations across multiple regions and countries.
• Primary point of contact for our employer of record (EOR) 
• Partner with legal and local advisors to maintain up-to-date policies, handbooks, and employment practices 
• Define and improve People team processes and documentation
• Lead our remote work policies including guidelines surrounding global mobility processes 
• Design, implement, and continuously refine our compensation programs, salary structures, and leveling frameworks that align with our values and support equitable growth
• Serve as a key partner in the evolution of our global benefits strategy, including broker engagement, vendor oversight, and regional benefit design

• 8–10+ years of HR/People Operations experience in high-growth, global environments 
• Proven experience owning and scaling HR systems and total rewards programs 
• Strong knowledge of tools such as Rippling, Checkr, Comp Analyst, Velocity Global or similar platforms 
• High attention to detail, process ownership, and documentation 
• Strong project management skills with experience leading cross-functional initiatives 
• Analytical mindset with deep comfort working in dashboards, workflows, and systems 
• Experience managing direct reports and scaling People Ops teams 
• Familiarity with remote-first and globally distributed team models 

• Competitive Base Salary: $140,000 - $165,000 based on experience and location.

• 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
• Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.

• FSA/HSA.
• Fertility benefits.
• Parental leave.
• Paid-time off (PTO).
• Volunteer leave.
• Charitable donation matching.
• Tuition reimbursement.
• Gym membership reimbursement.
• Internet stipend.
• Pet insurance.

Equal Opportunity Employer:

Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.

Work Authorization:

To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:

AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.