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Freshworks Careers, Benefits, Review

Freshworks makes it fast and easy for businesses to delight their customers and employees.

Website Globe icon https://www.freshworks.com

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Freshworks Culture and Values
Inclusive & Diverse
Inclusive & Diverse
Rise from Within
Rise from Within
Mission Driven
Mission Driven
Diversity of Opinions
Diversity of Opinions
Work/Life Harmony
Work/Life Harmony
Take Risks
Take Risks
Casual Dress Code
Casual Dress Code
Emails over Meetings
Emails over Meetings
Collaboration over Competition
Collaboration over Competition
Fast-Paced
Fast-Paced
Growth & Learning
Growth & Learning
Open Door Policy
Open Door Policy
Transparent & Candid
Transparent & Candid
Customer-Centric
Customer-Centric
Passion for Exploration
Passion for Exploration
Dare to be Different
Dare to be Different
Freshworks Employee Benefits and Perks
👶
Child Care stipend
🧸
Onsite Child Care
🚑
Family Medical Leave
👩‍👦
Maternity Leave
🏥
Medical Insurance
🦷
Dental Insurance
👁
Vision Insurance
🧘‍♂️
Mental Health Resources
❤️
Life insurance
💊
Health Savings Account (HSA)
📣
Conferences Stipend
✏️
Learning & Development
🕰
Paid Time-Off
🦄
Equity
👯
Donation Matching
💫
Mixe-Ability Accomodations
🌏
Work Visa Sponsorship
🚗
Commuter Benefits
🧩
Employee Resource Groups
🤑
401K Matching
Freshworks Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Freshworks DE&I Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Freshworks
Freshworks CEO photo
Girish Mathrubootham
Approve of CEO
Welcome to Freshworks! Freshworks solutions for customer service, IT, or CRM -- Choose one. Or all.
Freshworks Awards & Accolades

BuiltIn Colorado Best Places to Work: Large Companies, BuiltIn, 2023 BuiltIn Colorado Best Places to Work, BuiltIn, 2023

Latest Jobs at Freshworks
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Freshworks Hybrid San Mateo, CA, United States
Posted 3 hours ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is hiring an Account Manager - Mid Market in San Mateo to expand usage and drive revenue within existing SaaS accounts through consultative, value-based selling.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is hiring a strategic Chief of Staff to the Chief Customer & Marketing Officer to accelerate integrated customer growth, lead transformation initiatives, and align cross-functional teams for measurable impact.

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Freshworks Hybrid Minneapolis, Minnesota , United States
Posted 15 hours ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead strategic enterprise sales at Freshworks by driving complex ITSM and EX deals across multiple stakeholders and long sales cycles.

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Posted yesterday
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

An experienced Talent Development Manager to design, facilitate, and scale AI-enhanced leadership programs for Freshworks' global managers from our San Mateo hybrid hub.

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Freshworks Hybrid San Mateo, CA, United States
Posted 2 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead strategic HR partnerships for Field Sales and GTM teams at Freshworks, advising senior leaders and driving global people initiatives across North America, Europe and India in a hybrid San Mateo role.

Photo of the Rise User
Posted 4 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the architecture and technical vision for a scalable, enterprise-grade AI Agentic Platform enabling multi-agent reasoning, dialog orchestration, and safe tool integration across channels.

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Posted 7 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead large-scale B2B events across the Americas as Senior Manager - Field & Event Marketing at Freshworks, driving strategy, execution, and cross-functional alignment to maximize pipeline and brand impact.

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Freshworks Hybrid Bellevue, WA, United States
Posted 8 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is seeking a strategic, execution-oriented Corporate Development Deal Lead in Bellevue to originate and lead end-to-end M&A and strategic partnership transactions that accelerate product and AI expansion.

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Freshworks Hybrid Boston, Massachusetts, United States
Posted 8 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Experienced mid-market SaaS Account Manager needed to expand Freshworks usage and revenue within existing accounts through consultative selling and cross-functional leadership.

Photo of the Rise User
Posted 10 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Drive enterprise ITSM and employee experience sales at Freshworks by building consultative relationships with higher education institutions to improve faculty and staff productivity.

Photo of the Rise User
Posted 10 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead global executive search strategy at Freshworks, partnering with the C-suite to recruit VP+ leaders who will shape the company’s growth and culture.

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Freshworks Hybrid Boston, MA, United States
Posted 15 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

As Principal Value Engineer at Freshworks, you will lead executive-facing value engagements, craft ROI/TCO business cases, and scale value-selling practices across strategic accounts and global teams.

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Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Design and build enterprise-grade, interactive frontend interfaces for Freshworks' Agentic AI Platform, enabling users to create, test, debug, and deploy outcome-driven AI agents.

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Freshworks Hybrid San Mateo, California, United States
Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks seeks a Director of Onboarding to create and scale a differentiated new-hire experience that shortens ramp time and boosts retention across locations.

Photo of the Rise User
Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the architecture and delivery of scalable, secure knowledge/RAG systems and agentic reasoning pipelines to power enterprise AI assistants at Freshworks.

Photo of the Rise User
Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the architecture and implementation of AI security, governance, and compliance for Freshworks' agentic AI platform as the Principal AI Security Architect.

Photo of the Rise User
Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is hiring a Corporate FP&A Systems Manager to lead Adaptive Planning administration, integrations, and financial reporting for its San Mateo finance organization.

Photo of the Rise User
Posted 17 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the frontend architecture and developer experience for Freshworks' AI Agentic Platform, crafting visual agent-building, simulation, debugging, and multi-channel assistant authoring tools.

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Freshworks Hybrid Boston, Massachusetts, United States
Posted 19 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is hiring a Mid-Market Account Manager in Greater Boston to grow ARR through upsell and cross-sell while building strategic, long-term customer relationships.

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Posted 21 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Freshworks is hiring a Senior Total Rewards Manager to own executive compensation strategy, equity program design, benchmarking and governance for senior leadership in a high-growth SaaS company.