Fast Facts

Join our team as a Sales Development Associate in Clearwater, FL, where you'll qualify prospects and support the sales team by generating leads for our IT security products.

Responsibilities: Reach out to prospects via phone and email, execute prospecting plans, qualify leads, pass them to sales teams, and maintain lead activity in Salesforce.com.

Skills: Proficient in Spanish, excellent communication skills, experience in sales development, familiarity with IT security, and strong organizational abilities.

Qualifications: Previous experience as a Sales Development Representative (SDR) with knowledge of IT security concepts, proficient in Gmail, Google Docs, and MS Office, preferably with experience in LATAM markets.

Location: This position is located in Clearwater, Florida, and candidates should be in the greater Tampa Bay area.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $45,000 - $65,000.

Clearwater positions open to candidates located in greater Tampa Bay area. 

The Sales Development Associate will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com.

Responsibilities:

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Develop and execute on a strong prospecting plan of attack,
• including email and call scripts
• Gauge the interest of prospects to qualify them as potential customers
• Follow up all IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up 
• Pass the leads to the Enterprise or SMB sales team depending on the size of the company
• Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
• Map global customer accounts identifying key contacts in each region
• Collaborate with sales and marketing team members on strategic sales approach
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com 

Qualifications:

• Previous SDR experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Previous experience selling into LATAM IT markets
• Excellent verbal and written communications
• Fluent in Spanish
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented