Browse 96 exciting jobs hiring in Csm now. Check out companies hiring such as Okta, Medical Guardian, UpClear in Miami, Chicago, Port St. Lucie.
Lead AI-driven programs in Customer Success to design, deliver, and scale solutions that boost CSM/TAM productivity and improve customer outcomes at Okta.
Medical Guardian is hiring a technically savvy Project Manager to lead cross-functional initiatives that align systems, processes, and product outcomes to strategic business goals.
UpClear seeks a technically comfortable Client Success Manager to own a client portfolio, drive adoption and KPI tracking, and partner with product and engineering to deliver SaaS solutions for CPG customers.
Lead strategic, enterprise-level customer relationships at EvenUp to drive adoption, retention, and expansion across large law firm accounts.
CreatorIQ seeks an Associate Customer Success Partner to drive value realization and long-term program growth for enterprise customers through strategic influencer marketing partnerships.
HackerOne is hiring a Customer Success Manager in the Austin area to drive customer adoption, satisfaction, and renewals for its AI-enhanced offensive security platform.
Topline Pro is looking for an early-career Customer Success Manager to lead daily customer calls, drive adoption and retention for small business customers, and act as a trusted partner across onboarding and growth.
Highspot seeks a strategic, experienced customer-success executive to lead and scale its global Customer Success organization and drive adoption, retention, and expansion across all customer segments.
MaverickRE is seeking a Client Success Manager to provide white-glove support, onboarding, and growth-focused consulting for high-value real estate clients using Ylopo's platform.
Litify is hiring a Customer Success Manager to own client adoption and retention for Mid-Market and SMB customers, leveraging deep Salesforce and Litify expertise to drive outcomes.
Lead and scale Samba TV's Enterprise Customer Success team while personally managing multimillion-dollar strategic accounts to drive retention, expansion, and executive-level partnerships.
ServiceNow is hiring a Customer Success Manager (HCLS) to own customer outcomes, drive adoption of Impact offerings, and act as the primary customer advocate to ensure measurable business value.
Lead customer adoption and product advocacy for Additive’s AI document-extraction platform inside Thomson Reuters by combining pre-sales support, customer success, and product insight responsibilities.
Lead and scale the Customer Success organization at a high-growth legal-tech SaaS company, owning onboarding, adoption, renewals, and product-driven customer outcomes.
ServiceNow seeks a strategic Self-Service Business Product Manager to define and deliver scalable self-service, knowledge, and case-deflection capabilities that improve support efficiency and customer experience.
Dreamdata seeks an experienced B2B SaaS Customer Success Manager in NYC to drive product adoption, act as a strategic advisor, and support pre-sales for marketing attribution customers.
Impact student mental health at scale as a remote K12 Customer Success Manager leading district implementations, trainings, and adoption initiatives for Daybreak Health.
Lead high-touch success and renewal efforts for large enterprise WRITER customers, turning product adoption into measurable revenue retention and growth.
Leadr is hiring a hybrid-based Customer Success Manager in Plano to manage a mid-market portfolio and drive product adoption, renewals, and expansion through executive engagement and data-driven account strategies.
Prophia is hiring a Customer Success Manager to own emerging accounts, scale onboarding and renewal processes, and drive adoption of its CRE data platform.
SchooLinks is hiring an Associate Customer Success Manager to lead onboarding, drive engagement, and manage renewals for small district customers while serving as a trusted district contact.
FreedUp is hiring a part-time Fractional Customer Success Manager to provide high-touch client support and productivity systems guidance for founders and CEOs.
Frontify is hiring a Senior Enterprise Customer Success Manager in New York to lead onboarding, boost adoption, and drive renewals and upsells for enterprise brand teams.
Lead HighLevel’s Implementation and Customer Success team to drive adoption, retention, and measurable customer value across a high-scale SaaS platform.
Experienced education-technology leader needed to manage large NYC district implementations and drive adoption, satisfaction, and outcomes for Edmentum’s K-12 solutions.
Lead cross-functional teams and vendor networks to deliver Amplify’s Core Literacy print and digital products on a fixed-term assignment, managing schedules, budgets, and production from prototyping through publication.
Experienced Sr. Project Manager / Scrum Master needed to lead Agile and Waterfall digital delivery for a remote-first team, ensuring timely, customer-centric outcomes.
Experienced technical consultant with strong ice hockey knowledge needed to lead pre-sales and implementation of Hudl’s Pro Suite for elite hockey organizations.
Q4 is seeking a motivated Junior Account Manager to own renewals, drive expansion, and strengthen customer relationships across a U.S.-based book of business for its AI-driven IR platform.
Restaurant365 is hiring a Senior Customer Success Manager to drive adoption, retention, and measurable ROI for strategic restaurant customers as a subject matter expert in the R365 platform.
Lead and scale WHOOP’s Enterprise Customer Success organization in Boston, driving adoption, retention, and growth across large strategic accounts while acting as a hands-on player-coach.
Peraton seeks a hands-on Customer Success Manager (Onboarding & Training) to drive rapid adoption of IRIS through tailored training, operational support, and mission-focused enablement in Tampa, FL.
Lead strategy and delivery for ServiceNow's Gen AI Platform and AI Agents as a Principal Inbound Product Manager focused on building platform capabilities, prototyping agentic solutions, and partnering closely with customers and cross-functional teams.
Lead MuleSoft Signature customer success teams in Chicago to drive enterprise adoption, retention, and growth while managing escalations and cross-functional delivery.
Lead a portfolio of 30–40 entrepreneurs as a remote Customer Success Growth Consultant, providing strategic 1:1 coaching, funnel optimization, and revenue-driving guidance for a high-growth AI enablement platform.
Manage enterprise education accounts at GoGuardian to drive renewals, expansions, adoption, and long-term customer value in a fully remote role.
Customer Success Manager (MidMarket, East) to lead post-sales adoption, retention, and ROI-driven success for Abnormal AI’s SaaS customers in a remote capacity.
Drive scalable digital adoption and retention for a large portfolio of SaaS customers by executing lifecycle campaigns, monitoring health signals, and delivering measurable outcomes.
Experienced CSM needed to act as a trusted advisor for Fed/SLED enterprise accounts, driving adoption, retention, and growth on the Abnormal AI platform.
Datadog is hiring a Manager, Customer Success in Denver to lead and develop CSM teams that drive renewals, expansion, and strong customer relationships in a fast-scaling SaaS environment.
Lead customer success for Filigran’s Americas accounts by guiding onboarding, adoption, renewals and expansion for their open-source cyber threat platform.
EliseAI seeks a GTM Strategy & Operations Manager in New York to own cross-functional GTM projects, drive sales efficiency, and shape pricing and expansion strategy for its housing product.
Lead and scale the post-sales organization at a mission-driven SaaS company, owning onboarding, support, success, services, and the metrics that drive retention and expansion.
Experienced Certified Scrum Master needed to lead Agile ceremonies and support program and financial management for a government contract in Charleston, SC.
Lead a high-performing Customer Success team at ThoughtSpot to drive adoption, expansion, and net revenue retention across enterprise accounts in the East region.
Experienced Technical Program Manager needed to own end-to-end delivery of large, cross-functional, customer-facing technology programs in a fast-paced, Agile environment.
Lead strategic adoption and value delivery for enterprise clients at Scrunch AI by translating platform data into actionable SEO and AI-discovery growth plans.
Early-stage AI infrastructure startup seeking a founding Customer Success Manager in Palo Alto to lead post-implementation relationships, drive renewals/expansions, and build scalable CS processes.
Lead the City of Dallas implementation of Civic Marketplace, driving project delivery, stakeholder alignment, and platform adoption to modernize municipal procurement.
CyberArk is seeking an Onboarding Customer Success Manager to lead milestone-driven onboarding for Americas customers and accelerate time-to-value while coordinating cross-functional teams.
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