Csm Jobs

Juniper Square is hiring a Mid‑Market Customer Success Manager to own a portfolio of clients, drive adoption and renewals, and influence product direction for customers using their private‑markets SaaS platform.

Experienced product leader needed to define and execute the roadmap for a high-growth client-facing platform, driving KPI-led improvements and cross-functional delivery.

Lead and scale a high-touch Customer Success onboarding and adoption team to drive rapid time-to-value, product adoption, and long-term customer health at a high-growth SaaS platform.

ForceMetrics is hiring a Client Success Manager to lead onboarding, training and adoption for public-safety agency customers, requiring U.S. citizenship and 50%+ travel.

Lead strategic, post-sales engagement for enterprise education customers to drive adoption, demonstrate value, and secure renewals for Superhuman’s Grammarly for Education suite.

Decagon is hiring an experienced, technically savvy Agent Success Manager to be a founding member of its Agent Success team, driving enterprise deployments and adoption from our NYC office.

Strategic Senior Customer Success Manager role focused on enterprise adoption, retention, and expansion through executive engagement and data-driven success plans.

Decagon is hiring an Agent Success Manager to lead enterprise customer deployments, drive adoption of its conversational AI platform, and inform product direction from the San Francisco headquarters.

Lead a remote U.S.-based ServiceNow development team specializing in Customer Service Management to deliver scalable solutions, mentor engineers, and manage end-to-end implementation and releases.

Experienced technical Project Manager needed to lead multi-vendor software and retail projects for Allwyn North America, delivering business outcomes across technology, digital and commercial teams.

Stay Ai is hiring a Customer Success Manager to drive subscription program success for Shopify-focused DTC brands by providing onboarding, strategic recommendations, and excellent client communication.

Rally seeks a Strategic Customer Success Manager to drive executive relationships, complex renewals and expansions, and strategic research-ops transformations for its largest enterprise customers.

Lead Buildout’s Customer Success function to architect playbooks, automation, and team processes that drive adoption, retention, and commercial outcomes across our CRE SaaS products.

Procurify is hiring a data-driven Customer Success Manager (Scale) to manage a large SMB book, drive adoption through automation and analytics, and champion customer outcomes.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Lead and coach a team of enterprise Customer Success Managers to retain and grow Flock Safety’s most strategic public-safety accounts across the East Coast while driving operational rigor and expansion.

Lead and scale a high-performing SMB Customer Success team to maximize platform adoption, retention, and expansion for EvenUp’s law-firm customers.

Drive customer outcomes and growth for EvenUp’s mid‑market law firm clients by managing a portfolio of accounts, leading renewals, and identifying upsell opportunities while serving as a trusted advisor.

Serve as the strategic Customer Success Manager for Utilities customers, guiding adoption of IFS Copperleaf solutions, leading delivery programs, and driving measurable business outcomes and renewals.

Strategic Customer Success Manager needed to lead executive-level relationships for enterprise accounts, drive ROI and AREA outcomes, and influence product and growth at a fast-growing analytics SaaS company.

LeanData is hiring a proactive Customer Success Manager to maximize value, retention, and expansion for a portfolio of mid-market customers through strategic advisory and hands-on adoption efforts.

Lead cross-functional IT and infrastructure projects for a regulated, mission-critical organization as a Technical Project Manager/Analyst working with distributed teams across the United States.

Customer-focused and tech-savvy Customer Success Manager needed to manage accounts, deliver product trainings, and drive adoption and expansion for clients in the building products space.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring an Enterprise Customer Success Manager to drive adoption and ROI for large customers of its Connected Operations Cloud while acting as a trusted cross-functional partner.

Harvard Medical School is hiring a Career Advisor to provide individualized career counseling and design professional development programming for graduate students at the Longwood campus.

Lead and grow a remote Customer Success team at Brisk to drive retention, expansion, and pilot-to-contract conversions across SMB and mid-market K–12 accounts.

Lead and scale strategic, multi-workstream data and AI programs for a remote-first technology company, driving delivery excellence, cross-team alignment, and measurable business impact.

Senior technical leader to architect and deliver ServiceNow-based CRM and service workflow solutions integrated with commerce and ERP systems for enterprise digital transformation engagements.

Experienced enterprise account leader needed to own value realization, renewals, and revenue growth for LiveRamp’s strategic customers in a hybrid San Francisco-based role.

Lead enterprise software implementations as a Senior Implementation Manager, coordinating cross-functional teams to deliver on-time, on-budget deployments and strong client outcomes.

Experienced client-success leader wanted to build and scale UpMetrics' Client Success organization, driving retention, operational rigor, and measurable client outcomes for impact-focused customers.

A results-driven Customer Success Manager to manage and grow a mid-market book of business by driving adoption, retention, and upsell through consultative relationships and data-informed playbooks.

Lead large-scale, cross-functional data and AI programs as a Senior Program Manager for a remote-first technology partner serving strategic enterprise accounts.

Act as the primary technical and strategic partner for a portfolio of enterprise customers at Cloudinary, driving retention, adoption, and expansion of our media and asset solutions.

Polarity is hiring an experienced Senior Customer Success Manager to lead enterprise customer relationships, drive time-to-value, and support adoption of its threat intelligence and analyst workflow solutions.

Lead strategic customer relationships for AppOmni’s largest enterprise accounts to drive adoption, value realization, and renewals of our SaaS security platform.

ServiceNow is hiring a Staff Product Manager to define strategy and lead execution for next-generation Customer Success tooling that improves scale and outcomes across the organization.

Brillio seeks an experienced Scrum Master in Chicago to lead Agile, data-focused teams and ensure timely delivery of production-ready analytics and ML solutions.

Articulate seeks a Mid‑Market Customer Success Manager to drive adoption, retention, and expansion across a large book of mid‑market SaaS customers through strategic account management and renewal leadership.

Pluralsight is hiring a Senior Strategic Customer Success Manager to lead onboarding, adoption and renewal efforts for strategic accounts while serving as a trusted advisor across customer organizations.

Lead strategic, high-impact IT projects remotely for a US-based organization, guiding cross-functional teams through infrastructure, cloud migration, and enterprise software deliveries.

CADDi seeks a strategic Customer Success Manager in Chicago to lead onboarding, drive adoption, and expand customer value for manufacturing clients.

Benepass is hiring a Customer Success Manager to manage SMB and emerging tech accounts, driving adoption, retention, and expansion on its customizable benefits platform.

VisibleThread is looking for a proactive Customer Success Manager based in the DMV to guide onboarding, drive adoption, and grow long-term value for enterprise accounts.

Siro seeks a hands-on Customer Success Manager to lead technical and user onboarding and drive adoption for field sales teams in New York City.

Noetica seeks a Customer Success Manager to lead enterprise implementations and drive adoption of its NLP platform across top law firms and financial institutions.

Huzzle is hiring a remote Technical Customer Success Manager (Project Coordinator) to drive onboarding, installations, and account health for B2B clients while operating aligned to US Central Time.

Lead and scale Color’s mid-market Customer Success function, managing a book of complex accounts while building the operational foundation and team to drive retention, expansion, and measurable client outcomes.

Lead enterprise customer success at Sprinto by driving GRC transformation, ensuring strong adoption and renewal outcomes, and advising CISOs and senior stakeholders on compliance strategy.

Kentro is hiring an experienced Agile Business Analyst/Scrum Master to facilitate SSA Agile ceremonies, manage backlogs, and drive delivery of backend services and a new front-end application.

High-growth fintech Cherry is hiring a remote Customer Success Manager to partner with medical practices to drive retention, adoption, and transaction volume growth.