Agile Business Analyst / Scrum Master

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a Business Analyst / Scrum Master to support the Social Security Administration's (SSA) ongoing Agile development initiatives. This role combines Agile project facilitation with business analysis responsibilities to ensure requirements are accurately captured, refined, and prioritized in alignment with SSA’s Agile practices. The selected candidate will collaborate with SSA Product Owners, technical teams, and stakeholders to support the continuation and completion of backend database and API development, as well as the creation of a new front-end web application that leverages these services. The individual will help ensure consistent delivery of high-quality Agile artifacts, maintain team cadence, and promote continuous improvement throughout the development lifecycle.

Responsibilities:

Agile Project Management & Scrum Master Support

• Adhere to SSA’s Agile methodologies, tools, and workflows, including any updates or changes directed by SSA.
• Facilitate all required Agile ceremonies, including:
• Product Increment Planning
• Release Planning
• Daily Stand-ups
• Release Retrospectives
• Release Reviews
• Maintain Agile discipline across teams by ensuring ceremonies are purposeful, time-boxed, and outcome-oriented.
• Conduct team assessments and support continuous improvement practices.
• Ensure that Agile tools (e.g., VersionOne) are always updated and accurately reflect project progress.
• Ensure SSA-specified development and business processes are followed consistently across all teams.

Business Analysis & Requirements Management

• Assist with writing and refining user stories and acceptance criteria in collaboration with SSA, end users, and technical teams.
• Decompose high-level requirements into actionable tasks consistent with SSA Agile standards.
• Support accurate story-point estimation and maintain sprint and release backlogs.
• Facilitate backlog grooming sessions and ensure stories are ready for sprint planning.
• Notify the Product Owner upon completion of stories and coordinate continuous feedback loops.
• Maintain an evolving, accurate, and prioritized product backlog.

Project Artifact Development & Reporting

• Develop, maintain, and deliver all Agile project artifacts in accordance with SSA guidelines and timelines.
• Provide timely, accurate input into SSA’s Agile tool to ensure metrics and reports reflect current progress.
• Support formal system demos, reviews, and presentation development as required.
• Create, update, and maintain documentation and reporting to support transparency and stakeholder communication.

Team & Stakeholder Coordination

• Collaborate with cross-functional teams to align priorities and clarify requirements.
• Coordinate with SSA stakeholders, Product Owners, end users, and technical SMEs to ensure shared understanding of business needs.
• Participate in SSA-required meetings and provide administrative or logistical support for project activities.

Location: Hybrid in Woodlawn, MD.

Salary Range: $100,000-110,000 annually. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

• 8+ years relevant experience
• Bachelor's Degree in relevant field
• Familiarity with SSA Agile methodology, ceremonies, and processes.
• Proven experience as a Business Analyst, Scrum Master, and Agile Project Coordinator.
• Hands-on experience writing user stories, acceptance criteria, and managing Agile backlogs.
• Strong understanding of Agile/Scrum frameworks and best practices.
• Experience facilitating Agile ceremonies and guiding teams through Agile processes.
• Proficiency with Agile project management tools (e.g., VersionOne, Jira, Azure DevOps).
• Excellent communication, problem-solving, and stakeholder-engagement skills.
• Ability to collaborate with cross-functional teams and translate business needs into actionable tasks.
• Scrum Master certification (CSM, PSM, SAFe, or equivalent).

Preferred Qualification

• Experience working in a federal Agile environment with structured governance.
• Experience supporting requirements management for large-scale IT systems.
• Ability to create presentations and facilitate demos/reviews for federal stakeholders.
• Current SSA Clearance
• Experience supporting federal IT programs (SSA experience highly preferred).

Clearance Requirement:

• Active or ability to obtain a Public Trust Clearance
• Must be a U.S. Citizen

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email [email protected] and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].  

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