Senior Implementation Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Implementation Manager in the United States.

This role offers a dynamic opportunity for a skilled implementation leader to manage end-to-end software deployments for enterprise clients. You will coordinate cross-functional teams, streamline workflows, and ensure timely, high-quality project delivery. The position requires strong project leadership, client communication, and problem-solving skills to drive successful outcomes and seamless transitions from pre-sales to post-go-live support. You will act as the primary point of contact for clients, oversee risk mitigation, and implement best practices to enhance the implementation process. Ideal candidates thrive in fast-paced environments and are committed to delivering measurable results while building strong client relationships. This role also offers the chance to contribute to continuous improvement of implementation methodologies and internal processes.

• Accountabilities:
• Lead the full lifecycle of client implementations, managing timelines, resources, and milestones to ensure on-time, in-scope, and on-budget delivery.
• Serve as the main client contact, fostering clear communication, expectation alignment, and relationship management.
• Develop and maintain project plans, status reports, and risk logs while coordinating internal teams (Product, Engineering, QA, Training, Support) to achieve project goals.
• Conduct workflow and business process reviews to ensure system configuration meets client needs and facilitate user acceptance testing (UAT).
• Oversee go-live readiness, including data migration validation, training coordination, and system preparation.
• Ensure smooth transition to Account Management and Support post-go-live.
• Lead client-facing meetings and internal project syncs, escalating risks and collaborating with leadership to resolve issues.
• Recommend process improvements, refine tools, templates, and playbooks for continuous enhancement of implementation practices.
• Requirements:
• 5+ years of experience managing software implementations or enterprise system deployments.
• Proven ability to lead client-facing projects with multiple stakeholders and dependencies.
• Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid).
• Excellent communication, organization, and time management skills.
• Ability to prioritize competing tasks and adapt in a fast-paced environment.
• Bonus points: Bachelor’s degree in Healthcare Administration, Business, Information Systems, or related field (or equivalent experience).
• Bonus points: Experience in healthcare technology, EHR/TPA systems, or PACE programs.
• PMP, CSM, or related project management certification preferred.
• Experience with collaboration and project tools such as JIRA, Confluence, MS Teams, or Smartsheet.
• Benefits:
• Competitive health benefits, including medical, dental, and vision coverage.
• 401(k) retirement plan with company contribution.
• Generous paid time off: 15 PTO days, 2 floating holidays, and 6 sick days.
• Flexible work arrangements with trust and autonomy to manage your schedule.
• Opportunities for learning, mentorship, and professional growth.
• A collaborative, mission-driven, and inclusive work environment that values diverse perspectives.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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