Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...
Pros
This company has been the most inclusive and collaborative workplace I’ve ever been a part of.Cons
Personal compensation does not meet benchmarks and many employees work remote.Top Workplaces - 2023, Charlotte Observer, 2023
Brightspeed is hiring a Field Operations Supervisor to lead technicians and contractor work for fiber and copper installations and maintenance in Stuttgart, AR.
As Lead Operations Analyst at Brightspeed you will build and optimize technical support processes and act as an SME for GPON, XGSPON, wi‑fi, DSL and networking to improve repair center outcomes.
Brightspeed seeks a detail-oriented Dispatch Specialist I to monitor technician workloads, schedule and manage service appointments, and help deliver an exceptional customer experience across its fiber network.
Brightspeed is hiring a Senior Project Manager, Engineering & Construction to lead cross-functional program management, tool integration, and data-driven delivery of large-scale fiber projects.
Brightspeed is hiring a Senior Accountant focused on fixed assets to manage capital asset accounting for its large-scale fiber network and support month-end close and reporting.
Lead the strategic evolution and modernization of copper-based broadband products while driving migration to next-generation fiber and FWA solutions at Brightspeed.
Brightspeed seeks a data-driven Corporate Transformation Manager to unblock and accelerate strategic initiatives, deliver measurable value, and present actionable insights to executive stakeholders.
Lead the product strategy and delivery for Brightspeed’s connectivity add-on suite—driving ARPU, adoption, retention, and a better, safer internet experience for customers.
Experienced data platform architect needed to design and implement a scalable, AI/ML-ready data platform and CI/CD infrastructure primarily on Google Cloud for a fast-growing broadband provider.
Brightspeed seeks a hands-on Site Survey Engineer to conduct field surveys, negotiate site access, and produce CAD/GIS-ready data to support fiber network design and construction.
Senior BI Developer to design scalable analytics/BI solutions (BigQuery, Power BI, Tableau, Looker) that enable product and platform innovation across Brightspeed's technology organization.
Brightspeed is hiring a Senior Project Manager to lead cross-functional engineering and construction programs that drive fiber builds, system transitions, and program analytics.
Lead Brightspeed’s demand generation and lifecycle marketing strategy to accelerate customer acquisition, drive engagement and maximize retention across the customer journey.
Lead Brightspeed’s Fiber product portfolio and roadmap to deliver differentiated, reliable fiber services (tiers, CPE, VAS) that increase ARPU and customer satisfaction across digital and assisted channels.
Brightspeed is hiring a Network Core Planning Engineer to forecast capacity, design core network augmentations, and manage transport and data network performance for a rapidly expanding fiber provider.
Brightspeed seeks a Capital Markets Manager to lead and support debt and ABS financing transactions, build robust models and investor materials, and coordinate cross-functionally to secure capital for growth.
Brightspeed seeks an experienced Event and Change Management Specialist to coordinate planned maintenance, manage vendor and customer communications, and ensure minimal user impact across its expanding fiber network.
Brightspeed is hiring a strategic VP of Sales Operations & Enablement to scale multi-channel consumer sales, align sales and field operations, and lead enablement programs as the company expands fiber services.
Brightspeed is hiring a Customer Experience Join Journey Manager to own the omnichannel buyer journey from eligibility through checkout and handoff to install, improving conversion and early customer satisfaction.
Lead the Help journey at Brightspeed as the Customer Experience Support Journey Manager, owning roadmap, delivery, and metrics to reduce churn and improve resolution and satisfaction across support, billing, and returns.