Brightspeed Careers, Benefits, Review

Brightspeed is hiring a Pricing & Offer Management Analyst to design pricing, promotions, and financial models for fiber and VAS that drive growth and margin across channels.

Brightspeed seeks a technically skilled, detail-oriented Technical Support Specialist (NC resident) to support fiber installation, inventory systems, and service order resolution via phone and chat.

Brightspeed seeks a field-focused Site Survey Engineer to perform site assessments, produce CAD/GIS survey deliverables, and coordinate with stakeholders to support fiber engineering and construction projects.

Lead Operations Engineer responsible for troubleshooting SIP/VoIP service failures, managing Ribbon voice infrastructure, and supporting integrations and operational automation at Brightspeed.

Brightspeed seeks a detail-oriented Dispatch Specialist I to monitor technician workloads, dispatch and reschedule service orders, and maintain strong customer communication in a remote role based in the Charlotte area.

Brightspeed seeks an Outside Plant Fiber Engineer to design, permit, and oversee field deployments of fiber plant across an assigned geographic area, ensuring cost-effective, standards-compliant builds and excellent customer-facing coordination.

Brightspeed is hiring a Project Manager to lead fiber engineering and construction programs, coordinating vendors, GIS/IQGeo research, milestones, permitting and process improvements for large-scale builds.

Brightspeed seeks a Technical Analyst to lead application development and automation for Field Operations and Dispatch, improving operational efficiency and customer experience.

Brightspeed seeks an Inventory Analyst to manage inventory systems and planning, drive forecasting and reporting, and support decentralized operations during an aggressive fiber expansion.

Brightspeed is hiring a Senior Program Manager to lead engineering and construction programs for large-scale fiber deployments across MDUs and residential developments in the Charlotte region.

Brightspeed is hiring an experienced Network Technician to support and maintain central office switching, transport networks, and fiber/copper infrastructure in the field.

Brightspeed is hiring a Senior Manager to lead program management support for Engineering & Construction, delivering analytics, tool integration, and process improvements for large-scale fiber projects.

Brightspeed is seeking a Senior Sales Program Manager to lead and optimize consumer sales and referral programs that drive customer acquisition and retention.

Brightspeed seeks a detail-oriented Collections Specialist to manage B2B past-due accounts, resolve billing inquiries, and drive timely payments while representing the company with professionalism.

Brightspeed is looking for an Operational Readiness Lead to own E2E readiness planning, testing, and deployment support to ensure platform and process integration meets program goals.

Brightspeed is hiring a data-driven Manager, Reporting to develop financial models, dashboards, and recurring metric reporting for the Enterprise & Wholesale sales organization.

Brightspeed seeks a detail-oriented Resource & Scheduling Specialist to manage technician schedules, handle time-off requests, coordinate field permitting/locates, and support optimal field coverage in the Charlotte area.

Lead cross-functional projects and revenue-focused initiatives for Brightspeed’s Enterprise & Wholesale business unit, partnering with senior leadership to drive product launches, pricing, retention and customer metrics.

Brightspeed is hiring a Technical Design Engineer to lead Voice+ onboarding, perform low-level configurations, and act as the technical single point of contact for complex customer activations.

Lead billing and finance product initiatives at Brightspeed by owning product vision, translating financial and billing needs into actionable requirements, and driving cross-functional delivery.