Business Development Representative - job 1 of 5

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects, while also managing inbound leads. As the first point of contact for current customers and prospects, you lay the foundation for meaningful sales conversations and long-term partnerships.

Expectations of this role

While currently designated as a remote role, this role will eventually be designated as an in-office role based out of Austin. You will be expected to work from 1Password’s Austin location on a full-time basis (3-5 days/week).

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we're looking for:

(for entry level BDR roles)

• 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.

• Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems

• Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.

• Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.

• Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.

• Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.

• Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.

(for BDRs with experience)

• 2+ years of successful customer-facing experience, with a demonstrable track record in outbound sales, lead generation, or a related role.

• Possesses a solid understanding of the sales process and a proven ability to proactively identify prospect needs and articulate solutions effectively.

• Exhibits highly effective communication and interpersonal skills, with a proven ability to: articulate value propositions clearly and persuasively across various channels (verbal, written, social), confidently engage and build rapport with prospects, and effectively navigate initial objections.

• Displays solid business acumen, understanding how businesses operate, their strategic priorities, and the direct impact of security solutions on their success and revenue generation.

• Proficient in utilizing a range of technology, including CRM systems (e.g., Salesforce), sales engagement tools, and relevant business software to optimize outreach and track progress. Demonstrates the ability to quickly adopt and leverage new sales technologies.

• Highly resilient, self-driven, and consistently achieves and/or exceeds targets while thriving in a remote environment.

• Curious and actively seeks coaching to further refine sales techniques and product knowledge. Demonstrates a strong ability to apply feedback quickly and adapt strategies for continuous improvement.

What you can expect:

• Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.

• Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.

• Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.

• Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.

• Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.

• Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.

• Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.

• Meet and exceed monthly and quarterly targets for qualified opportunities generated.

• Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.

• Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.

USA-based roles only: The annual base salary for the entry-level Business Development Representative, SMB role is between $54,000 USD and $72,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

USA-based roles only: The annual base salary for the Business Development Representative Commercial and Enterprise roles is between $61,000 USD and $83,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.

Note: All go-to market roles will have an in-person onboarding in Toronto.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy

💖 Four company-wide wellness days

Growth and future

📈 Company equity for all full-time employees

💸 Retirement matching program

🔑 Free 1Password account

Community

🤝 Paid volunteer days

🌎 Employee-led inclusion and belonging programs and ERGs

🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.