HR Operations Coordinator

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!

We’re looking for an HR Coordinator who will serve as a trusted resource for staff, delivering timely, empathetic support and ensuring smooth processes across onboarding, offboarding, workforce data, and HR operations. This role blends customer service, operational excellence, and a strong team culture to help us create an inclusive, supportive workplace. If you’re detail-oriented, collaborative, and energized by problem-solving, this is an opportunity to make a meaningful impact on both our employees and our mission.

HR Team and Customer Support:

• Using customer service ticketing systems (Zendesk), knowledge management tools, and other resources, provide support to employees and leaders. Issues can include support with our HRIS, employment verifications, and W2 access.
• Assists HR team leaders with planning, marketing, and rollout of HR programs and initiatives.
• Manages calendars and logistics; hosts and supports HR team meetings and office hours.
• Process all HR invoices in a timely manner; accurately track invoices to ensure completion.
• Support HR team culture by leading recognition of birthdays, work anniversaries, and other important milestones.
• Compiles and distributes weekly communications to HR team.
• Supports Associates with effective onboarding, off-boarding, and transferring of all employees, including I-9 compliance, data compliance, and staff files, ensuring all staff receive vital onboarding documents and separation information in a timely manner.

Workforce Data and Analysis:

• Executes requests for data and delivers appropriate analysis of meaningful HR data
• Compiles information for routine reporting and analysis
• Communicates data on an established schedule to necessary stakeholders.
• Zendesk Ticket distribution and resolution
• Onboarding Support: first response for basic onboarding questions
• Procurement and Invoice processing
• Offboarding Support: ensuring staff exit with the resources they need
• Regular research and auditing
• Team support with meetings, staff culture initiatives, and calendar invitations

Education Requirements:

• Associate's Degree required; Bachelor's preferred

Experience Requirements:

• 2 years of direct experience required
  • Strong interpersonal and communication skills, with demonstrated ability to write clearly and empathetically.
  • Strong focus on clients and the ability to establish partnerships and work collaboratively with leaders and staff
  • Excellent organization, time management, and follow-up skills; ability to prioritize
  • Fast implementation of feedback from multiple stakeholders
  • Outstanding judgment, sensitivity, and high discretion
  • Fast learner with solid attention to detail
  • Eagerness to involve in problem-solving, for immediate customer-oriented solutions

Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation

Compensation for this role is between $25.34-$29.81

Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements you will likely receive an offer of $25.34

Benefits

• 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
• Extensive, best-in-class training and development  
• Comprehensive Health, Dental, and Vision insurance plans
• 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits
• Pre-tax flexible spending, dependent care, and health saving accounts

*A detailed list of all benefits is located HERE.

At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.

As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].