VP People Experience & Operations

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Position Summary

The Vice President of People Experience & Operations is a forward-thinking, tech-savvy executive who leads the global strategy for HR service delivery and operations. This role partners with HR leadership, IT, and cross-functional teams to design scalable, cost-effective, and innovative solutions that fuel enterprise growth and elevate the employee experience.

With a strong background in managing global, distributed teams, this leader fosters a culture of collaboration, continuous improvement, and operational excellence. They bring a diagnostic mindset, deep systems expertise, and a passion for leveraging AI and automation to modernize HR capabilities.

Key Responsibilities

Strategic Leadership

• Define and execute a multi-year strategy for HR operations aligned with business growth and digital transformation.
• Lead global teams with a focus on empowerment, agility, and performance.
• Collaborate with IT and business leaders to drive automation and technology enablement across HR platforms.
• Champion a seamless employee experience through integrated service delivery.
• Architect scalable operational models to support rapid expansion and evolving business needs.

Operational Excellence

• Oversee global HR operations and shared services, including self-service and manager enablement.
• Drive process design, implementation, and governance across HR functions.
•  Lead HR systems strategy and technology roadmap, ensuring optimization of platforms (e.g., Workday, talent management, learning, compensation). Manage vendor relationships to enhance service delivery and innovation.
• Apply a diagnostic approach to identify root causes and implement scalable solutions.
• Lead key subfunctions: HR Analytics, Systems, Global Mobility and Compliance.
• Guide organization design and change management initiatives to support transformation.
• Develop COE talent pipelines and define career paths and professional standards.
• Establish KPIs and service level standards to measure effectiveness, quality, and employee satisfaction.

Analytics & Workforce Insights

• Lead enterprise-wide people analytics and workforce productivity strategy.
• Develop dashboards, predictive models, and insights to support data-driven decision-making.
• Partner with stakeholders to translate workforce data into actionable business strategies.

Risk, Compliance & Governance

• Ensure compliance with employment laws, labor regulations, and internal policies worldwide.
• Oversee audit readiness, risk mitigation, and data security related to HR processes.
• Anticipate emerging risks and proactively adapt policies and practices.

Enterprise Impact

• Influence cross-functional stakeholders in a complex, matrixed environment.
• Lead HR integration for M&A, divestitures, and joint ventures.
• Ensure compliance with employment laws and regulatory standards in partnership with Legal and Risk.

Qualifications & Experience

• Minimum 15+ years experience in Human Resources with at least 8 years of people leadership experience.

Core Competencies

• Proven leadership of large, global teams with a collaborative and results-driven approach.
• Strong technical acumen in HR systems, especially Workday, and analytics.
• Experience applying AI and automation to modernize HR operations.
• Strategic thinker with a systems mindset and ability to scale solutions.
• Exceptional communication and stakeholder management skills.
• Demonstrated success in navigating complexity and influencing without authority.
• Business and financial acumen, including budget ownership exceeding $20M.
• Passion for delivering exceptional employee experiences.

Leadership Capabilities

• Strategic Visionary: Links HR strategy with enterprise objectives; anticipates future workforce needs.
• Operational Excellence Driver: Ensures efficiency, quality, and compliance while delivering an exceptional employee experience.
• Influential Collaborator: Builds trust and alignment with executives, peers, and global stakeholders.
• Innovator & Change Leader: Challenges the status quo, embraces emerging technologies, and drives transformation.
• Agile & Resilient: Demonstrates adaptability, foresight, and resilience in complex and evolving environments.

Preferred Background

• Experience in high-growth, transformational, multinational environments.
• M&A integration experience.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.