Browse 61 exciting jobs hiring in Zendesk now. Check out companies hiring such as Jobgether, GrabAGun, FM in Tucson, Bakersfield, Moreno Valley.
Lead and scale global, mission-critical SaaS support operations as a Senior Manager focused on operational rigor, cross-functional collaboration, and customer excellence.
Technical Support Engineer (remote, Americas) to troubleshoot customer issues via email/chat, collaborate with Product and Customer Success, and help improve product adoption and support processes.
Provide accurate, empathetic customer support for orders, products, and compliance issues at GrabAGun’s Coppell, TX office.
Customer Success Manager (Austin-based, 80% remote) to deliver exceptional customer experiences and operational support for BotCrew's Gravion solar robotics deployments.
Vernier Science Education is seeking an experienced Revenue Operations Program Manager to lead cross-functional systems, data, and automation initiatives that scale Sales, Customer Success, and Support.
GroundTruth seeks a detail-oriented Account Coordinator (Remote, US) to traffic mobile campaigns, debug tagging issues, and support partner success on the Partnerships team.
A data-focused Workforce Management Contractor Analyst role to build forecasting, scheduling, and real-time operations for Novo's customer support channels while evaluating and administering a new WFM tool.
NerdWallet is hiring a remote Technical Support Specialist (W2, 6-month contract) to provide technical account support, surface product feedback, and help members use tools that improve their financial decisions.
Aventon seeks a Business Development Representative in Brea to drive B2B retail partnerships and expand Aventon’s presence in independent bike shops nationwide.
Lead and grow a remote Customer Success team at Brisk to drive retention, expansion, and pilot-to-contract conversions across SMB and mid-market K–12 accounts.
Serve as the technical lead for Canvas’s cloud-first desktop and collaboration platform, designing and operating secure Azure/Microsoft 365-based workplace services and endpoint management solutions.
Technical Support Engineer needed to provide advanced troubleshooting and contribute to AI-driven support improvements for Contrast Security’s application security platform.
Samsara seeks a Software Engineer — Post-Sales Systems to own Qualtrics-based VOC programs, integrations, and AI-driven text analytics that inform customer experience improvements.
Essnova is hiring a part-time remote IT Help Desk Specialist to provide Tier 1–2 technical support for a federal customer, requiring U.S. citizenship and CAC/Public Trust eligibility.
Lead Community Manager, Trust & Safety to own policy enforcement, incident response, privacy casework and training across a global community, working from Los Angeles or remotely.
Archive is hiring a remote Customer Experience Specialist to deliver high-quality email and chat support for branded resale customers while championing the company’s circular commerce mission.
Archive seeks a detail-oriented Trust & Safety Specialist I to investigate fraud and policy violations, manage chargebacks, and help maintain a safe marketplace for buyers, sellers, and brands.
Provide empathetic, detail-focused patient support for Sleep Doctor by managing documentation, orders, scheduling, and insurance verification in a remote role.
Bestow seeks an Associate Technical Solutions Engineer II to act as the first-line technical liaison for partners, troubleshooting integrations, coordinating fixes, and ensuring reliable partner experiences for its digital life insurance platform.
An experienced technical-support leader needed to manage day-to-day operations and mentor a Dallas-based team while troubleshooting complex government ERP issues and driving improvements in support processes.
Booksy seeks a data-driven Workforce Management Analyst to run real-time monitoring, define KPIs, and translate operational data into strategic recommendations for its global Customer Success teams.
Lead Frec's customer experience operations to deliver exceptional support, scale processes, and assist brokerage functions for a fast-growing fintech.
Become the technical owner for ERP integrations at a fast-growing, profitable AI startup, implementing and validating connections between Canals and distributor ERPs.
Lead Engineer to build integrations, automations, dashboards, and analytics (including Palantir Foundry work) that improve operational efficiency and inform business decisions across the portfolio.
Lead strategic customer relationships for AppOmni’s largest enterprise accounts to drive adoption, value realization, and renewals of our SaaS security platform.
LGC Clinical Diagnostics is hiring an L2 Support Engineer to deliver Tier 2 technical support, operational assistance, and data-driven troubleshooting for its digital product portfolio in a hybrid role.
Lead and scale Roamly's hybrid customer service and retention team in the Austin metro area, focusing on KPI-driven performance, employee development, and process automation.
Lead and coach a hybrid customer service and retention team at Roamly to improve CSAT, FCR, and retention while implementing process improvements and AI-driven efficiencies.
Provide empathetic, timely Tier 1 technical support via Zendesk for Thought Industries' learning platform, resolving basic issues and escalating when needed to maintain strong customer satisfaction.
Hopper HTS seeks a hands-on Technical Account Manager to manage technical escalations, translate partner needs into actionable work, and optimize cross-functional intake and triage processes for multiple strategic partners (100% remote, USA).
Pearl Talent’s client seeks a highly organized Operations Assistant to manage documentation, coordinate communications, and support operational workflows for international summer programs.
Lead the technical operations function to align engineering, automation, and data systems with operational workflows that scale Advocate’s claimant-facing and internal processes.
Lead integration-focused technical education at Vanta by creating documentation, enablement content, and AI-powered knowledge to improve customer integration experiences and reduce support load.
Bela Brand Bat is hiring a Customer Support Assistant to provide professional, timely customer assistance and support administrative operations for a growing communications team.
Eve is hiring a Lead Technical Support Specialist to own rapid-response technical support, bug triage, and customer-facing implementation work for its legal AI platform.
At Novo, a Series B fintech reimagining banking for small businesses, the Escalations Support Specialist will own complex escalations, improve processes through data-driven insights, and champion exceptional multi-channel customer support.
Treering is hiring a remote Customer Success Manager to manage day-to-day customer relationships, drive satisfaction and retention, and support customers through onboarding and ongoing product use.
Bring expertise in enterprise SaaS customer success to guide mid-market and large customers at Bolster toward measurable value, adoption, and growth.
Lead development and integration efforts for back-office SaaS applications at a mission-driven organization, delivering scalable automation and vendor-collaborative solutions.
Angel is hiring a Frontend Customer Support Manager in Provo to lead agent performance, knowledge resources, and high-touch escalations that shape outstanding customer experiences.
Strategic RevOps lead to partner with Notion's CX leadership to design scalable operations, capacity forecasts, workforce strategies and AI-enabled tooling to accelerate customer outcomes.
Notion is hiring a Customer Experience Strategy & Operations Manager to lead capacity planning, workforce strategy, and operational design for its CX organization, partnering across GTM, Data, Finance and BizTech to scale customer value.
Remote Real Estate Sales Representative needed to generate and close off-market acquisition opportunities for a San Diego investment firm through high-volume calling, strong negotiation, and disciplined pipeline management.
Booksy seeks a data-driven Customer Success Workforce Management Manager to own global forecasting, scheduling, and WFM optimization for a remote-first, rapidly scaling marketplace.
Customer Success Specialist needed to build support workflows, a comprehensive knowledge base, and deliver high-quality customer support for a fast-growing clean energy SaaS startup.
Lead and scale the technical support function for a new Canals product, building processes, mentoring a small team, and resolving complex SaaS and mobile issues across integrations and APIs.
Canals is hiring a Technical Support Agent to provide fast, clear troubleshooting and support for distributors using its AI-enabled SaaS platform across North and Latin America.
Atlas is hiring a Member Services Lead, Dining & Accounts to deliver VIP-level dining and account support, lead escalations, and coach teammates while operating in Pacific Time.
Lead the billing operations for a community-focused fiber provider, ensuring accurate invoices, timely reconciliations, and excellent customer billing support in a remote role.
MLabs is hiring a Mid-level Software Engineer to design and scale distributed systems powering a generative AI customer support platform, working on backend, data, and AI integrations in San Francisco.
Below 50k*
9
|
50k-100k*
30
|
Over 100k*
25
|