Browse 145 exciting jobs hiring in Zendesk now. Check out companies hiring such as Integrated Specialty Coverages, LLC, Notion Labs, KnowBe4 in Tampa, Oakland, Jersey City.
Lead ISC’s A&H claims and customer service function, overseeing customer escalations, TPA relationships, and data-driven operational improvements for travel and health insurance products.
Notion is hiring a Senior Digital Strategy Lead to own the post‑sales digital CX roadmap and lead a cross‑functional pod to build AI‑powered, scalable self‑serve and assisted support experiences.
KnowBe4 is seeking a remote Product Localization Manager to lead translation projects, vendor relationships, and technical integration for its cybersecurity and HRM platform across international markets.
Support Account Directors by owning operational workflows, reporting, and QA as a Customer Operations Specialist working remotely during U.S. CST business hours.
Hudl seeks a customer-focused Support Representative to provide empathetic, clear technical assistance and product guidance in a hybrid role based in Lincoln, NE.
Provide remote technical and customer support for ST Math users, troubleshooting issues, documenting cases, and creating resources to improve educator experiences.
Provide overnight clinical support to Amazon Pharmacy customers and internal teams as a Staff Pharmacist on the Clinical Customer Care team.
Provide frontline technical and account support to educators using Waterford's early learning platform, troubleshooting issues, managing rosters, and contributing partner feedback to improve the product.
Lead Smalls’ customer experience function to deepen customer loyalty and drive measurable business impact through data-driven strategy, team scaling, and thoughtful adoption of AI and automation.
Contrast Security is hiring a Director of Global Technical Support to modernize support operations, lead AI-enabled transformation, and scale a global, customer-focused technical support organization.
Cresta is hiring a remote Application Support Engineer to diagnose and resolve complex API, telephony, and infrastructure issues while partnering with customers and internal teams to improve product reliability and experience.
Foxen, an innovative insurtech in Columbus, seeks a bilingual (Spanish/English) Resident Support Specialist to deliver friendly, efficient resident support across phone, email, and chat while helping improve operational processes.
Lyra Health seeks a compassionate, tech-savvy Client Support Specialist in Burlingame to manage high-volume inbound calls and chats and guide members to appropriate mental health care.
Serve as the primary client-facing specialist at Lyra Health’s Burlingame contact center, providing compassionate, high-quality support via phone and chat to connect clients with appropriate mental health care and resources.
Experienced RevOps/CS Ops professional needed to manage Planhat administration, integrations with Salesforce, and operational reporting to scale Feathr’s customer success model.
Support our fast-growing e-commerce startup by delivering empathetic, accurate customer service and off-hours operational support to ensure timely order fulfillment and smooth operations.
Notion is hiring a Billing Operations Analyst to manage end-to-end invoicing, collections, and billing operations for a high-volume SaaS environment.
Lead campaign operations and a small operations team at Informa TechTarget to ensure accurate brand campaign setup, performance monitoring, and process improvements in a fast-paced B2B media environment.
Lead the unified Customer Experience organization to optimize people, processes, and platforms that deliver compassionate, scalable pediatric and family mental health care.
Rakuten Advertising is hiring a Customer Support Team Lead in San Francisco to manage escalations, improve team operations, and partner with product and engineering to enhance customer outcomes.
Captura Hall is hiring a Customer Service Officer in Tampa to provide responsive client support and help ensure exceptional event experiences.
Shippeo is hiring a hands-on Customer Success Manager in Chicago to drive adoption, retention, and expansion across American enterprise accounts through strategic engagement and technical support.
Altisource is hiring a motivated Sales Support Specialist in El Paso to manage warm inbound leads, support agents on the Equator platform, and identify upsell opportunities to grow membership revenue.
Support Atria’s clinical teams as a detail-oriented Care Coordinator who manages scheduling, medical records, and member communications to ensure a seamless, high-touch care experience.
Experienced Professional Services Consultant needed to lead complex Kustomer implementations, drive adoption, and integrate the platform with customer systems to deliver outstanding CX outcomes.
Lead the redesign and redevelopment of AuditBoard's Zendesk-based Help Center as a short-term web developer contractor focused on UX, performance, and maintainability.
Join Informa TechTarget as a Process Operations Associate to support campaign setup, QA and operational process improvements within a fast-paced marketing operations environment.
Lead and scale a global, AI-enabled Customer Support organization for a high-growth AI platform, combining hands-on escalation handling with strategic team and process development.
Customer-focused Money CX Agent needed to provide expert credit card support, troubleshoot complex issues, and help inform product improvements at a high-growth fintech.
Serve as the clinical point of contact for Amazon Pharmacy customers and support teams, providing medication counseling, clinical assessments, and quality event handling.
Lead the onsite engineering team at a high-performance data center in Allen, TX, ensuring reliable operation of UPS, generators, switchgear and building systems while supervising and training staff.
Join Earnest as a Client Happiness Associate focused on conversion and sales to engage prospective borrowers across channels and help them move confidently toward financial solutions.
Atlas is hiring a Member Services Associate to provide high-touch dining, reservations, and account support for discerning cardholders in a fast-moving fintech environment.
Support Homebound clients throughout their build journey as a Customer Experience Associate, coordinating communication, managing expectations, and advocating for clients across internal teams.
Rentable seeks a detail-oriented Customer Support Specialist to provide technical, empathetic support for Apartment IQ users across email, chat, and virtual meetings while collaborating with implementation, product, and engineering teams.
Mitratech seeks a Technical Support Representative I to deliver timely, customer-focused support for its HR and compliance SaaS platform across phone, email, and chat.
Entry-level Customer Service Representative needed in Houston to provide phone- and email-based support, maintain accurate records, and ensure excellent customer experiences.
Bumble is seeking a bilingual (German or French) Support Operations Specialist in Austin to manage Tier 2 account escalations, GDPR-related data requests, and cross-functional compliance cases.
Experienced, empathetic customer service professional needed to handle 50–100 daily tickets across multi-channel support for a U.S.-hours remote role.
Bumble is seeking a Support Operations Specialist (German or French) in Austin to own Tier 2 technical and product escalations, troubleshoot issues, and partner with Product and Engineering to improve member experience.
Lead the engineering team at JLL's Santa Clara data center to maintain uninterrupted operations, enforce safety and compliance, and drive asset value through effective management and technical oversight.
Conduit Health is seeking a Head of Patient Experience to define and lead the end-to-end patient and caregiver journey, building an in-house care navigation team and scalable support systems that combine empathy with operational rigor.
As 1Password's Customer Operations Manager, you will own and optimize Gainsight and Salesforce implementations to enable scalable customer success, support, and cross-functional GTM workflows.
Nimble is hiring a hands-on Customer Service Specialist to bridge customers and warehouse operations, ensuring accurate, timely order fulfillment and excellent communication.
Quizlet seeks a Support Operations Analyst to drive automation, workflow optimization, and data-driven insights that improve support outcomes for millions of learners from its San Francisco office.
Pennant Services is hiring a Temporary IAM System Analyst to perform access reviews, handle IAM ticketing (Zendesk preferred), and support identity and access processes remotely on an Eastern Time schedule.
Provide first-line technical support for customers and internal users of a SaaS-focused client, resolving Level 1/2 issues, documenting solutions, and escalating complex cases when needed.
Radar is looking for a GTM Engineer in NYC to architect automation-rich GTM systems and integrations that boost sales and customer success efficiency.
Levelpath seeks a detail-oriented Customer Engagement Specialist in New York City to own customer support, drive product adoption, and represent users to product and engineering teams.
Polous is hiring an experienced Customer Support Manager in Atlanta to lead its support team and elevate customer experience through process improvements and strong team leadership.
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