Benefits Analyst - Leave and Time Off

Job Description/Responsibilities

The Benefits Analyst plays a key role in the administration and support of the organization’s leave and time-off programs. This position ensures full compliance with federal, state, and local leave regulations while guiding employees and managers through processes related to short-term disability, family and medical leave, paid time off, and other leave benefits.

Serving as a subject matter expert, the analyst acts as a central liaison among employees, third-party administrators, HR business partners, and payroll teams to ensure a smooth and positive leave experience.

• Administer and ensure compliance with all U.S. and international leave and time-off programs (e.g., FMLA, disability, PTO), including accurate benefits data transmission, payroll deductions, and employee status monitoring.

• Act as a key resource for employees and stakeholders, providing expert guidance on complex leave cases, disability claims, benefit plan options, and vendor-related issues, while delivering world-class customer service.

• Manage relationships with third-party vendors and benefits providers, overseeing service agreements, driving program improvements, and supporting external audits, including non-discrimination testing and leave audits.

• Ensure regulatory compliance with applicable laws and policies (e.g., ERISA, HIPAA, IRC, SECURE 2.0, state leave laws), staying current with legislative changes and managing state/local regulatory filings.

• Develop and maintain internal benefit policies and documentation, including SOPs, training resources, and knowledge content to support process consistency and HR Shared Services enablement.

• Collaborate cross-functionally with Payroll, HRIS, and global HR teams to ensure accurate pay, data integrity, timely system updates, and seamless benefit delivery across regions.

• Monitor and report on benefit program performance, including analytics on leave utilization, trends, and KPIs, while continuously identifying and implementing process improvements.

• Support strategic culture and career development initiatives, modeling company values, enhancing employee engagement through effective communication, and contributing to global total rewards strategy and personal/professional development plans.

Qualifications/Requirements

• • Education minimum: Associate’s degree in human resources, business administration, or related field, or equivalent experience.
  • 2+ years’ experience multi -state leave admin experience
  • 2+ years of experience administering US leave and disability programs in a multi-state environment.
  • Experience with FMLA, ADA, ERISA, and applicable state leave laws (e.g., CA, NY, NJ, MA, WA).
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to use data to drive decisions and improvements
  • Experience working with third-party leave administrators or insurance carriers preferred.
  • Proficiency with HRIS and case management systems; advanced excel skills a plus.
  • Ability to handle confidential information with discretion and maintain strong attention to detail.

  PREFERRED

  • Professional certification such as CEBS, PHR, or CPDM (certified professional disability manager).
  • Experience supporting leave program design or vendor transitions.
  • Demonstrated ability to work effectively in a remote or distributed work environment.

  Physical Requirements

  • Ability to pay attention to detail

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