Benefits Specialist

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 175,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

1Password is nothing without the people who build, design, and support it. When it comes to our people, we embrace the unconventional, are hands-on, and support everyone to succeed. From introducing them to the company, helping them to grow in their role, and supporting them to accomplish their next big thing, the People team is here to guide their journey.

As the Benefits Specialist, you will support the delivery of market-competitive and comprehensive benefits and perks to support the overall well-being of our employees. Within the Global Total Rewards team, you'll be primarily responsible for the day-to-day administration and execution of our U.S. benefits program, with additional support for our global team as needed. This role reports to the Senior Manager, Global Benefits (U.S.-based).

This is a remote opportunity within the US.

What we’re looking for:

• 2-3 years of progressive benefits experience (benefit analyst experience is a plus)

• Proven experience in day-to-day benefits administration, including new hire enrollment, open enrollment, qualifying life event changes, HSA administration COBRA, ACA, FSA, HSA and 401(k) and benefits offboarding.

• A dedicated and empathetic point of contact for employee benefits questions, providing timely and accurate support.

• A detailed-oriented, curious, analytical thinker, naturally proactive and innate problem-solver.

• Experience with leave of absence management, including FMLA, ADA, processing leave requests (with vendor support) and coordinating with employees and carriers.

• Strong attention to detail with a focus on data auditing and reconciliation, including preparing invoices for payment. Must have strong excel skills.

• A strong focus on accuracy and data integrity. Independently find and resolve discrepancies, through regular audits and reconciliation.

• Knowledge of 401(k) plan support including rollovers, external audits, compliance and providing assistance with plan administration and employee inquiries.

• An understanding of benefits compliance requirements, providing support to ensure our plans meet all regulatory standards.

• Experience with HRIS/HCMs and benefits administration systems. Knowledge of UKG Benefits Prime or Plansource products is a plus.
  

What you can expect:
Benefits Administration:

• Supporting the accurate and timely administration of benefits across the employee lifecycle, including new hire onboarding, offboarding, COBRA administration, life events, HSA administration, day-to-day benefits questions and leave of absence administration. Supporting larger benefit projects such as Open Enrollment, 401(k) audit, ACA, implementation of new benefits, etc.

• Work under the supervision and guidance of the Senior Manager, Global Benefits to ensure the benefits experience for ‘Bits is smooth and approachable, as well as compliant.

• Collaborate with the larger benefits team (our counterparts in Canada) to provide a globally consistent benefits experience

• Support benefit communication initiatives and ensure all benefits materials are easy-to-understand and follow, consistent with plan documents and updated as needed throughout the year.

• Assist with the benefits renewal process, including gathering data, reviewing plan materials, preparing for open enrollment and communications support as needed

• Assist in ensuring that our benefits operations are compliant with applicable federal, state, and local laws and regulations.

• Build strong partnerships with internal partners (Payroll, Legal, HR BPs) and external benefits vendors and brokers by acting as a key point of contact for day-to-day inquiries and data requests.

Invoice preparation & Data Support:

• Assisting with the accurate and timely processing of invoices, performing routine benefit deduction and enrollment audits/reconciliation, and providing data support for various benefits programs.

• Partnering with Payroll to ensure accurate payroll deductions.

• Ensure all benefits data in the HRIS is accurate and flows seamlessly to all benefit carriers.

401(k) Plan Support:

• Providing support for the company's 401(k) plan administration, compliance tasks and employee inquiries.

• Support the annual 401(k) compliance and audit tasks.
  

USA-based roles only: The annual base salary for this role is between $79,000 USD and $107,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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