Applicant Journey Specialist (Conversion & Engagement)
About Us
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.)
Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit—using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we’re a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society for Human Resource Management), and recipient of “43 Startups to Bet Your Career On in 2025” by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce—one opportunity at a time.
Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
What We Need
We’re hiring an Applicant Journey Specialist to own the mid- and bottom of funnel—ensuring students move from “interested” to “signed with an employer.” This role is critical to Clasp’s mission of connecting learners to meaningful work. You’ll be the “closer,” responsible for driving applications forward, screening for quality, and keeping students engaged until they start with an employer partner.
You’ll work hand-in-hand with our BDR team (who generate school partnerships and top-of-funnel interest) and Partner Success (who manage employer accounts) to ensure no applicant falls through the cracks. You’ll also lead community engagement to build a strong student experience that supports long-term retention.
What You’ll Do
Follow up with students who’ve expressed interest to drive completed applications and employer matches.
Source additional candidates through tools like LinkedIn Recruiter and student databases, especially for high-need roles.
Conduct light quality screens to ensure candidates align with employer needs.
Address objections, provide clarity, and motivate students to complete the process.
Track and report conversion performance by role type, school, and employer partner.
Identify early warning signs (e.g., stagnant candidates, drop-offs) and act quickly.
Collaborate with Partner Success to press on stuck candidates and share funnel insights.
Serve as the main point of contact for signed students from match to start date.
Develop structured touchpoints (emails, group sessions, virtual office hours) to maintain engagement.
Build small community groups by role type to foster connection and reduce attrition.
Attend student-facing events (with BDRs) to convert interest into completed applications.
Collect student feedback systematically and use insights to improve employer messaging and internal playbooks.
Partner with Marketing to spotlight student voices and create content that inspires new applicants.
What You’ll Need
3–5 years of experience in agency recruiting, admissions, or sales.
Strong closer skills — ability to build trust, handle objections, and move students to decision.
Experience sourcing candidates (LinkedIn Recruiter, Handshake, etc.) preferred.
Comfortable managing high-volume outreach across channels (email, phone, text, virtual).
Data-driven and organized — skilled in tracking metrics and identifying trends.
Energetic and empathetic — able to authentically connect with students and sustain motivation.
What We Give in Return
Competitive cash and equity compensation.
Health, dental, and vision insurance.
401(k) plan and commuter benefits.
Flexible PTO policy.
Opportunities to grow and thrive in a fast-paced, mission-driven environment alongside a stellar team.
Closing
If you’re a highly driven individual who thrives in a dynamic environment and is passionate about helping students launch meaningful careers, we want to hear from you! Join us in transforming education-to-employment pathways and making a lasting impact on the future of work.
Clasp is an equal opportunity employer and is committed to building an inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents.
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