Partner Account Manager

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

Join Restaurant 365 to turn our Solution Partners (referral, reseller, and solution implementers) into a predictable, scalable revenue channel. You’ll own relationships, generate pipeline, and enforce program rules of engagement—without stepping into AE or PSM responsibilities. 

You will partner cross-functional with Sales on Weekly partner pipeline reviews, ROE enforcement, account mapping, co-sell coordination; Partner Success Managers (PSMs) to collaborate on certification, enablement, delivery escalations, and success planning for higher-tier partners; Marketing & Enablement on joint GTM campaigns, field events, talk tracks, and collateral; and with Ops / RevOps / Finance / Legal to ensure clean attribution, on-time payouts, and compliant contracts. 

• Proactive partner management: Actively manage a defined partner book. Build call cadences, surface whitespace opportunities, and identify where partners can influence in-flight deals. Proactively escalate risks or conflicts early to protect both Sales and partner trust. 
• Partner recruitment & contracting: Source, evaluate, and sign new referral and reseller partners in collaboration with Sales. Own agreements and onboarding initiation (legal, portal, PRM access). 
• Joint go-to-market planning: Drive joint GTM plans for top partners with Sales and Marketing; define pipeline targets, campaigns, and quarterly milestones. 
• Pipeline & forecast: Generate partner-sourced and influenced pipeline. Run weekly deal reviews with AEs; keep a forecast the Sales leader and Head of Solution Partners trust. 
• Referral engine: Enforce referral tiers and entitlements. Ensure deals are registered correctly, attribution is clean, and partners are coached to higher conversion and win-assist. 
• Reseller motion: Enable resellers on margin schedules, entitlements, and ROE. Coordinate with Sales on commercials and Services on handoff quality. 
• QBRs & performance management: Run QBRs with top partners. Maintain joint business plans that track progress to tier advancement, revenue contribution, and certification status. 
• Escalation management: Serve as point of contact for commercial or program issues (e.g., contract, attribution disputes, tier status). Engage PSMs for enablement or delivery-related escalations. 
• Enablement & co-marketing: With Partner Marketing and Enablement, deliver partner-facing sessions, campaigns, and field activation (district meetings, roadshows, webinars). 
• Ops hygiene: Maintain high PRM/SFDC data quality. Ensure attribution, pipeline, and payout inputs are accurate and auditable. 
• Travel required: ~20%.
• Other duties as assigned.

• 4–8+ years in SaaS channel/alliances or partner sales. 
• Proven experience building pipeline with referral/reseller partners, running joint plans, and enforcing ROE. 
• Cross-functional operator with Sales, Services, Marketing, RevOps, Finance, and Legal. 
• Clear communicator, proactive relationship manager, strong follow-through.

• This position has a salary of $90,000 - $100,000/year + commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

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DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.