Insomniac - HR Generalist, ER & Compliance

Job Summary:

WHO ARE YOU?

Do you thrive on creating order in chaos? Are you the calm, steady presence people turn to when things get complicated? Then you’re in luck! We’re looking for a detail-oriented, empathetic and perceptive HR professional who’s passionate about protecting people and culture through fairness, consistency, and compliance. If you can balance empathy with accountability, and you’re just as comfortable coaching a leader through a tough conversation as you are auditing a policy, this might be the perfect stage for you.

A love for dance music and the culture that fuels it? That’s music to our ears.

Sound like you? Read on…

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction.  The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

Insomniac is looking for a HR Generalist, Employee Relations & Compliance who will be a trusted partner and steady hand in navigating the complex, human side of HR. You’ll lead investigations, guide leaders through performance management, manage sensitive leave and accommodation requests, and ensure the company’s policies and processes align with applicable laws and company values. You’ll also own key compliance functions, including offboarding, workers’ compensation, and policy oversight, while managing HR communication channels to ensure responses are accurate, timely, and compassionate. You’ll further support HR systems and analytics, ensuring our data is clean, reliable, and used to drive meaningful decisions.

This role requires curiosity, confidence, and high emotional intelligence. We’re looking for someone who reads people as well as they read data; steady under pressure, not easily swayed, and comfortable having the hard conversations that keep teams healthy and the business supported. This role reports into the Senior Director, Human Resources. This role is full time in office and travels to various locations as needed.

You’ll Thrive Here If You Are

• A trusted partner who balances empathy with business rigor.
• A compliance champion who ensures fairness, transparency, and accountability.
• A steady communicator who can handle sensitive situations with grace and clarity.
• A data storyteller who can translate metrics into meaningful insights using dashboards, pivot tables, and reports that reveal trends and drive better decisions.

RESPONSIBILITIES

• Employee Relations & Performance Management
  • Conduct thorough, impartial investigations and document findings with clarity and precision.
  • Partner with leaders to address performance issues and provide coaching for accountability and growth.
  • Identify behavioral trends and collaborate with HR leadership to address root causes.
  • Maintain confidentiality, fairness, and compliance throughout all employee interactions.
• Leave of Absence (LOA) & Accommodations
  • Manage FMLA, CFRA, PDL, ADA, and FEHA requests end-to-end with empathy and accuracy.
  • Facilitate the interactive process and document all communications and outcomes.
  • Partner with managers to coordinate transitions before, during, and after leave.
• Offboarding
  • Oversee exit logistics including communication, asset collection, and system access removal.
  • Conduct exit interviews and summarize insights for HR leadership.
  • Ensure compliance with final pay, benefits continuation, and reporting requirements.
• Policy & Compliance
  • Draft, update, and maintain HR policies and procedures to reflect applicable labor law and company values.
  • Conduct audits to ensure adherence to internal standards and documentation practices.
  • Collaborate with Legal and HR leadership to ensure consistent interpretation and application of policy.
• Workers’ Compensation & Safety
  • Manage workers’ compensation claim intake, documentation, and coordination with third-party administrators.
  • Track and report incidents and injuries; ensure compliance with OSHA and safety reporting.
  • Support return-to-work and modified duty programs.
  • Co-lead company-wide safety commission initiatives, ensuring standards are established and continually improved over time.
• Group Email Management
  • Monitor and triage shared HR inboxes (including attendance-related communications), ensuring timely, accurate, and consistent responses.
  • Track attendance notifications and partner with leaders to ensure employees adhere to established attendance and call-out policies.
  • Hold individuals accountable for policy compliance and escalate recurring or unresolved issues appropriately.
  • Maintain tracking systems for response times, escalations, and resolution metrics to ensure transparency and follow-through.
• HR Systems & Process Improvement
  • Maintain accuracy and integrity in HR data systems.
  • Partner with HR Ops and IT to identify opportunities for automation and process improvements.
  • Support internal reporting projects and annual compliance audits.
  • Enhance the department’s analytics capabilities by developing data visualizations, reports, and dashboards.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 5+ years of progressive HR experience, including significant exposure to employee relations, policy, compliance and workforce matters
• Proven experience conducting workplace investigations, conflict resolution, and managing disciplinary actions and terminations in compliance with laws and company policies
• Strong working knowledge of California and federal employment laws (ADA, FMLA, CFRA, FEHA, PDL, OSHA)
• Proven experience managing leaves of absence (LOA), accommodations, and workers’ compensation cases
• Exceptional judgement and ability to navigate ambiguity with professionalism, tact and discretion
• Highly organized with strong written communication and documentation skills, including documentation, reporting and presenting information to leaders
• Proficiency in HR systems such as Workday,  Microsoft Excel/Google Sheets; comfort analyzing HR data and transforming it into actionable insights
• Strong project management skills and ability to prioritize multiple sensitive cases simultaneously
• HR certification (PHR or SHRM-CP or equivalent) preferred

WORK ENVIRONMENT

• Must be willing to travel to and from all areas of California, Nevada, and Florida (approximately 25% travel)
• Must be able to tolerate loud noise levels and busy environments
• Must be able to lift 50lbs (chairs, tables, etc.)
• May work in drastic temperature climates
• May work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac aspires to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Insomniac will also provide reasonable religious accommodations on a case-by-case basis.

Salary Range: $85,000.00 - $95,000.00 USD

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.