People Operations Coordinator

SUMMARY: We’re looking for a high-energy, proactive, and detail-oriented People Operations Coordinator to join our team. In this entry-level role, you’ll start by helping us post jobs, schedule interviews, and deliver a seamless candidate experience ensuring every applicant has a smooth and positive journey while learning Groundfloor’s culture, systems, and recruitment process.

Over time, you’ll grow into broader People Ops responsibilities such as onboarding, orientation, offboarding, and preparing employee documents. This role is the perfect launchpad for someone early in their career who is eager to learn, thrives on juggling multiple priorities with agility, and takes pride in making a great impression on both candidates and teammates.

Groundfloor is a remote-friendly, hyper-growth wealthtech company based in Atlanta. We value Kindness, Trustworthiness, Agility, Authenticity, Diversity, Persistence, and Accountability and we look for teammates who embody these values in their everyday work.

THIS JOB MIGHT BE FOR YOU IF: 

• You lead with kindness, making people feel welcome and supported in every interaction.
• You’re a natural organizer who demonstrates accountability by keeping multiple moving parts in order.
• You thrive in a fast-paced environment, showing agility when priorities change.
• You’re proactive, persistent, and resourceful solving small problems before they become big ones.
• You bring authenticity and professionalism to every communication.
• You value diversity and believe in fostering an inclusive candidate and employee experience.
• You seek feedback, learn from it, and keep improving.
• You’re someone people can count on your trustworthiness shows up in the quality of your work.
  

A DAY IN THE LIFE: 

• Post and update job openings on career sites and internal channels with accuracy and authenticity.
• Schedule interviews and coordinate calendars for candidates and hiring teams, adjusting with agility when plans change.
• Communicate with candidates to provide updates, answer questions, and ensure a positive experience built on kindness, trust, and professionalism.
• Keep applicant tracking systems (ATS) up to date with candidate progress, demonstrating accountability for data accuracy.
• Create and maintain interview scorecards to help teams deliver high-quality, actionable feedback.
• Contribute to process improvements and employer branding initiatives.
• Over time: coordinate onboarding and orientation, support offboarding processes, and prepare People Ops documents (e.g., salary adjustment letters, policy updates).

YOUR EXPERIENCE + A FEW NICE TO HAVES:

• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Clear, professional communication - both written and verbal - reflecting authenticity and kindness.
• A customer service mindset and enthusiasm for helping others succeed.
• Proactive and persistent, with strong follow-through and attention to detail.
• Ability to handle sensitive information with trustworthiness and discretion.
• Comfort with using technology and learning new systems.
• Positive attitude! You welcome feedback, adapt with agility, and are committed to being helpful.
• Experience in HR, People Ops, or administrative/coordination roles is a plus.
• Familiarity with an ATS or HRIS system is a plus but not required.
• Backgrounds in hospitality, customer service, education, healthcare, or tech - where empathy, multitasking, and people-focus shine.

We value our employees’ time, efforts, and ambitions. Our commitment to your success is reflected in competitive compensation and an extensive benefits package that goes beyond the basics. We cover 70% of monthly medical, dental, and vision premiums, making benefits options truly affordable. You’ll also enjoy paid time off, stipends for remote work (home office setup, cell phone, and learning & development), and flexible work arrangements, including both remote and hybrid opportunities.

At Groundfloor, there’s ample room for growth and upward mobility. We encourage career development and reward strong performance, with the potential for equity for high-impact candidates. Our collaborative and creative environment empowers every employee to contribute meaningfully to our processes, decisions, planning, and culture ensuring that your voice is heard and your work makes a real difference.

We are proud to be an equal opportunity employer* All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

About Groundfloor

Since its launch in 2013, participants in Groundfloor’s real estate loans have earned annualized returns averaging 10–12% in just 6–12 months. With a $10 minimum investment, we intentionally keep barriers to entry low, giving everyone the chance to build wealth through real estate. Today, Groundfloor remains the only platform offering direct participation in individual real estate investments on a broad scale, open to all regardless of income or net worth.

Headquartered in Atlanta, the company has raised more than \$30 million in capital from a variety of sources, including venture capital and online public equity offerings. As of its most recent financing round, Groundfloor has over 7,700 public shareholders and is 30% customer-owned.