Customer Platform Jobs
Browse 62 exciting jobs hiring in Customer Platform now. Check out companies hiring such as ServiceNow, Patreon, Coinbase in Las Vegas, St. Paul, Springfield.
Lead product strategy and roadmaps for RaptorDB's data platform and MPP compute services to deliver scalable analytics, AI/ML, and enterprise data solutions.
Support creators on Patreon by providing expert, empathetic written support, troubleshooting technical issues, and surfacing product feedback to improve the platform.
Coinbase is hiring a Senior Staff Backend Engineer to design and build Agentic AI platforms that automate high‑impact customer support and compliance processes at scale.
Senior backend engineer needed to architect and build scalable Agentic AI systems, orchestration, and foundational APIs to automate customer support and compliance at Coinbase.
WalkMe seeks an experienced Solution Advisor to support enterprise sales by translating customer business needs into technical solutions, delivering demos and managing technical POCs for strategic accounts.
ServiceNow is hiring a Customer Success Manager to advocate for customer outcomes, increase product adoption, and ensure customers derive maximum value from their ServiceNow investment.
Plaid is hiring an Engineering Manager for the Customer Platform team to lead a 5–9 engineer squad building the core systems for onboarding, risk decisioning, and dashboard experiences.
Mastercard is hiring a technically strong Lead Product Manager to own the MyMPA data product, driving roadmap, global deployments, and cross-functional delivery for payments analytics.
Lead the modernization of Talkiatry's Care Coordination operations—building systems, QA, training, and AI-ready infrastructure to scale high-quality mental health care.
Technical Senior Product Manager needed to drive platform and developer-experience product decisions at a fast-moving, fully-remote SaaS company.
Support platform operations and enablement for MARLO Sales, driving usability, documentation, and cross-functional execution to improve sales efficiency and customer outcomes at Alcon.
Experienced transit-focused Solutions Architect sought to lead in-vehicle technology strategy, deployments, and customer engagements for Swiftly’s transit data platform.
Gitpod is hiring a Solutions Architect to partner with US enterprise customers, architect hands-on solutions, and accelerate developer productivity using automated development environments.
Lead the product strategy and delivery for user data, content APIs, and backend services to power personalization and monetization across Versant's news and entertainment brands.
Serve as the designated high-touch customer advocate for Extreme’s most strategic accounts, driving adoption, serviceability, and long-term value through technical leadership and account management.
Lyra Health is seeking a strategic Senior Product Manager to own roadmap and launches for the Customer & Partner Ecosystem, partnering cross-functionally to scale platform capabilities and enable go-to-market success.
Lead a cross-functional product team to define and execute customer-informed product and platform strategies for education technology at Nelnet Business Services.
Lead and shape the core platform systems — checkout, reviews, operational automation, AI workflows, and data — to drive conversion, reduce friction, and scale TodayTix Group’s global business.
Help shape high-impact web experiences for Applied Intuition by building responsive, accessible, and performant customer portals and documentation systems.
Lead Claritas Rx’s customer engineering efforts remotely to deliver enterprise analytics and integration solutions while guiding a high-performing, customer-facing engineering team.
Act as a strategic Client Success Manager for enterprise healthcare accounts, driving platform adoption, retention, and growth while delivering measurable value to clients.
Lead product strategy and customer-driven development for an AI-first financial data platform, partnering directly with founders to translate finance team pain points into production-ready features.
Pluralsight is hiring a Customer Success Manager to guide enterprise customers through onboarding, adoption, and renewal of its technology learning platform while driving expansion and measurable outcomes.
Lead the build-out and growth of insightsoftware’s customer community, creating engagement programs, governance and cross-functional processes to drive product adoption and customer advocacy.
Lead Rewst's Automation Strategists to architect high-impact automations and increase platform adoption across MSP clients.
Lead and scale Hims & Hers’ community programs and events as a temporary Sr. Manager of Community Marketing, driving member engagement, advocacy, and insight across digital and in-person channels.
Experienced engagement specialist needed to optimize member retention and onboarding for a remote-first IT training company using Adept and data-driven strategies.
TransUnion is hiring an experienced SVP to lead digital experience, platform enablement and adoption, driving omnichannel CX transformation and adoption of AI, automation and analytics across the enterprise.
Lead Kaseya’s customer community strategy and daily operations to grow engagement, surface product insights, and build an active peer-to-peer ecosystem.
Provide remote technical customer support for SSRN's platform by diagnosing complex issues, documenting cases, and escalating defects to engineering when needed.
Kaseya is hiring a Senior Community Manager to build and grow a strategic B2B customer community, owning platform strategy, engagement programs, and cross-functional alignment.
Lead the B2C product strategy and integration for American Express’s Global Dining businesses (Resy and Tock), driving roadmap, user experience, and demand-generation to grow engagement and partner revenue.
Lead McGraw Hill’s accessibility and initiatives marketing as a Sr. Platform Marketing Manager, crafting GTM strategies, multi-channel campaigns, and sales enablement to expand inclusive learning adoption.
Lead client success initiatives at Jobbatical to ensure smooth immigration and relocation journeys while driving retention and commercial growth.
Lead Kaseya’s customer community strategy and operations, owning platform decisions, engagement programs, and analytics to grow peer-to-peer value across a global SaaS customer base.
Bounteous is hiring a Group Product Manager experienced with Adobe Experience Cloud to lead product strategy and delivery across client engagements.
Lead community development and customer advocacy for Casebook PBC, a mission-driven SaaS company serving human services agencies.
Lead the TPM and Strategic Delivery function to architect and scale RiskOS platform migrations, streamline delivery operations, and drive measurable customer adoption across Socure’s enterprise base.
Lead product and technical strategy for Chick-fil-A's Moments DNA team, delivering cutting-edge customer data platform solutions for personalized digital experiences.
Lead Postman's Professional Services team to deliver scalable, high-value solutions while fostering cross-functional collaboration and customer success in a hybrid work environment.
Drive enterprise AI adoption as an Account Director at OpenAI by managing key accounts and leading complex sales strategies in a hybrid work environment.
Lead strategic customer success initiatives at Teachable, empowering top course creators to grow their businesses through expert guidance and data-driven insights in a fully remote role.
Contribute to the transformation of credit risk management and customer servicing processes at American Express as an Analyst within their Commercial Credit Risk team.
Technical experts are needed to empower top digital brands in the West Region by delivering innovative analytics solutions and strategic support at AMPLITUDE.
Provide expert-level administrative and customer support in a fast-growing global gifting company focused on client success and retention.
Docebo seeks a Technical Account Manager to act as a trusted technical advisor who ensures enterprise customers achieve maximum value from our AI-driven learning platform.
Lead enterprise architecture consulting at ServiceNow, advising federal clients on technical governance and digital transformation initiatives.
Sierra is seeking an experienced GTM Systems Administrator to architect and maintain scalable Salesforce and related platform integrations that drive the company's go-to-market operations.
Lead AI-driven product innovation at ServiceNow as a Senior Product Manager shaping the future of intelligent platform experiences.
Lead and scale the product design team at Kustomer to create innovative, AI-driven user experiences that elevate our conversational CRM platform.
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