Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Job Title: Sr. Community Manager
Department: Marketing
Location: TBD, North America
Reports To: SVP, Community
Suggested OTE: $115k US ($105k base + $10k bonus)
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Overview
We are seeking an experienced Community Manager to lead the growth and daily operations of our online customer community. In this high-impact role, you’ll not only drive customer engagement but also play a key role in developing platform strategy—helping us evaluate, implement, and evolve the right technology to support a thriving digital ecosystem with scale.
You’ll bring direct experience building community strategy from the ground up—aligning platform functionality with business goals, applying hands-on knowledge of what works (and what to avoid), and ensuring the community delivers measurable value to both customers and the organization.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Why Join Us?
You’ll play a pivotal role in shaping a next-generation customer experience—empowering thousands of users to connect, learn, and grow. If you have a passion for strategic community-building and the technology that powers it, this is your chance to lead from the front.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.
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