HR Coordinator

About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary

Reporting to the Director of Training, the HR Coordinator is a hybrid role in the department. You will be responsible for administrative and logistical support for HR, but you will also be a key anchor for the Training and Development team. Specifically, you will ensure the on and offboarding processes run smoothly, you will become our Zendesk ticketing guru, and as the first point of contact for all new hires, you will ensure new hires are prepared and have completed all required documentation in ADP.

• This position will work across the hiring and training teams to support everything from pre-boarding to offboarding, HR/Training Zendesk tickets, workforce supports, coaching and training.
• Using Zendesk, ensure the timely execution of new hire onboarding/offboarding processes. This includes termination notifications, new hire paperwork collection and uploads into ADP, I-9 and completion of the background check process.
• You will work across key support teams to create and distribute new hire itineraries, employee resource guides and ensure key touch points for all facets of onboarding (IT, Operations and training) are integrated seamlessly into new hire schedules.
• Be able to follow up with new hires on background and reference checks; and assist new employees with new hire documents, to ensure they are completed in a timely fashion.
• Support the administrative processes such as ordering supplies, updating org charts, creating flyers or calendaring annual staff events.
• Will work to plan, organize and execute staff engagement events (i.e. cultural events, monthly birthday celebrations and holiday party).
• As a partner to the eLearning Training Specialist, may work 1 on 1 with employees to support their ongoing professional development and achievement of individual goals.
• Will support our recruitment efforts with posting jobs in the ATS, scheduling interviews, and updating postings on designated job boards. When needed, will support the hiring team and distribute internal job postings to staff, refresh job boards and update recruitment tracking sheet to ensure updates are recorded in a timely fashion.
• Work with the hiring team to ensure interview panels receive timely information prior to interviews; ensure interviewing packets, interview feedback and candidate materials are received and delivered.
• Provide culturally relevant and responsive support to all employees while maintaining confidentiality and compliance with internal policies and procedures
• Will perform other duties as required

• You’re a proactive problem-solver who keeps things moving behind the scenes with minimal direction.
• You’re organized, detail-oriented, and thrive on helping others by solving operational challenges.
• You communicate clearly, juggle multiple tasks with ease, and bring professionalism and discretion to everything you do.

• You bring a positive attitude, strong organizational skills, accuracy and attention to detail are required
• Must have proficiency in Microsoft Office Suite, Learning Management Systems, ATS, and HRIS systems (ADP, Bamboo, Lever).
• At least 2 years of work experience with HR administration, talent management, and experience handling confidential information.
• You're a strong communicator who knows how to support all staff with professionalism and care.
• You take initiative, are eager to learn, and can ramp up quickly without needing constant direction.
• Ability to prioritize and meet deadlines for multiple concurrent tasks

• Ability to work on a computer and see details of objects at close range.
• Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
• Finger dexterity and the ability to use all standard office equipment.
• Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs).

• GLIDE’s buildings are located in the Tenderloin neighborhood.   
• GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building