Upgrade Careers, Benefits, Review
Come join us if you like to tackle big problems and make a meaningful difference in people's lives. Our goal is to reduce or eliminate fees on everyday transactions and make credit more affordable for millions of families across America. We’ve alr...
Company Updates
Solid experience so far
Pros
Great coworkers, lots to do, great experience so farCons
Lots to do, fast pacedBuiltIn 2023 Best Places to Work, BuiltIn, 2023 BuiltIn 2022 Best Places to Work: Bay Area, BuiltIn, 2022
Upgrade is hiring an Audit Support Analyst to coordinate audit and due diligence requests, gather and validate documentation, and manage stakeholder communications to meet deadlines and ensure response quality.
Lead product strategy and delivery for Upgrade's fraud and financial crimes platforms, driving detection, integrations, and operational improvements across the business.
Upgrade is hiring a Senior Product Manager to lead Flex Pay merchant integrations and value-driven product development from our San Francisco hybrid office.
Customer Service Representative needed in Downtown Phoenix to handle high-volume inbound/outbound calls, verify loan documentation, troubleshoot customer issues, and deliver outstanding support.
Upgrade is hiring an onsite Entry Level Underwriting Specialist in Downtown Phoenix to review loan applications, verify financial documents and income, detect fraud, and support customers through the decisioning process.
Upgrade is hiring an Auto Special Cases Coordinator in downtown Phoenix to manage complex, compliance-sensitive auto finance cases and guide customers through reinstatement, ownership verification, and estate-related processes.
