Director, People Operations

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.

Why this role is important to Field Nation:

As part of the People Operations leadership team at Field Nation, the People Operations Director will play a critical strategic and operational role in shaping the employee experience across the organization. This leader will oversee large-scale people initiatives, align People Operations strategy with company-wide goals, and partner cross-functionally to ensure Field Nation is an outstanding place to work. With responsibility for leading multiple high-impact projects in a fast-paced and high-growth environment, this role will directly influence Field Nation’s ability to hire, develop, and retain the best talent. If you are a visionary, results-driven leader passionate about advancing culture, talent, and organizational effectiveness, we’d love to hear from you.

This position reports to the Chief People Officer and is based in Minneapolis, MN.

• Shape & Drive Strategy: Define and execute the vision, strategy, and roadmap for People Operations, aligning directly with company-wide goals and scaling for future growth.

• Lead a Global Team: Inspire and develop a high-performing People Operations team across the US and Bangladesh, spanning talent acquisition, engagement, learning, total rewards, and talent management.

• Be a Trusted Advisor: Partner with executives and senior leaders as a strategic thought leader, using data, insights, and people trends to influence company decisions and build leadership capabilities.

• Deliver Operational Excellence: Oversee high-impact initiatives, manage the People Operations budget, ensure compliance, and implement systems, tools, and processes that enable performance and efficiency.

• Champion Culture & Brand: Foster a culture of trust, inclusion, and engagement; lead company-wide culture events; and partner with Marketing to enhance Field Nation’s employer brand.

• Enable Business Success: Serve as a senior business partner to Product & Technology leaders, aligning people strategies with business needs, driving organizational design, workforce planning, and talent strategy.

• Navigate Change with Impact: Lead the organization through growth and transformation with clear, empathetic communication that ensures alignment, adoption, and organizational resilience.

• Measure & Improve: Develop and monitor key people metrics (retention, engagement, workforce planning, promotions) to assess organizational health and guide data-driven improvements.

• Extensive HR/People Operations Experience: 10+ years of progressive HR/People Ops leadership, including 3+ years managing teams and driving results in fast-paced, high-growth environments.

• Broad People Ops Expertise: Proven background across multiple areas, including talent acquisition, talent management, learning & development, and total rewards.

• Impactful Leadership: Skilled at building trust, developing high-performing teams, and influencing executives and cross-functional partners to achieve shared goals.

• Change & Scale Experience: Success leading large-scale, cross-functional initiatives with measurable business impact; comfortable navigating ambiguity and driving outcomes in entrepreneurial or tech-driven organizations.

• Global Mindset: Experience working with offshore teams and leading across cultures is strongly preferred.

• Strong Qualifications: Bachelor’s degree in HR, Business, or related field (advanced degree or HR certification a plus); exceptional communication, problem-solving, and consultative skills.

• Unlimited paid time off
• Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!
• Individualized growth + development plans
• Strong values around work/life balance
• Community involvement opportunities
• Competitive benefits: medical, dental, vision, paid parental leave + 401K
• Exposure to cutting-edge technologies to solve meaningful problems

Come as you are:

At Field Nation, we believe work is about more than checking the right boxes.  If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you!  We review all applications and may even have another open position where you are the perfect fit.

Field Nation offers a flexible, highly collaborative, hybrid work environment.  

Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.