Manager, Deal Desk

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel, a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Manager, Deal Desk will be a data-driven leader, responsible for leading the Supply side deal desk for the company. This will be a high visibility role working with various internal customers including FreeWheel’s senior leadership team, and will report to the Director, Deal Desk. The ideal candidate will have experience working in a fast-paced environment and collaborating with cross-functional teams to achieve revenue goals. It is critical that this candidate be comfortable working on high-stakes deals with end-of-quarter and end-of-fiscal-year deadlines.

Job Description

Core Responsibilities

• Partner cross-functionally with Sales, Finance, Sales Strategy, Product Marketing, and Legal to design, negotiate and sign better deals that grow revenue and/or margins, by:
  • Working with sellers to drive opportunities through internal review and approval processes for sales proposals and contracts (including Deal Desk, Review Board, and Comcast approvals).
  • Lead the analysis and modeling of deal scenarios to maximize multi-year value, associated trade-offs and profitability, with strategic recommendations to standardize and improve deal margins.
  • Present and negotiate proposals for key customer renewals, working alongside the account owner (seller). For renewals – this may involve negotiating directly with procurement teams.
  • Drafting internal deal summaries for executive audiences to review and approve key deals.
  • Engage the Director, Deal Desk as needed for escalation and issue resolution with key deals.

• Working with the Director, contribute to the definition, implementation, and optimization of the end-to-end Deal Desk process to accelerate time-to-close for all new business, renewals, and up-sells, including:
  • Managing and prioritizing intake/pipeline of active deals and determining the optimal level of Deal Desk support to be provided.
  • Supporting the Director with Deal Desk pipeline reporting and deal performance tracking as needed, including ad hoc requests from senior leadership.
  • Working with Revenue Operations to ensure all pricing/rates closed (signed) deals are accurately entered into Salesforce for billing and reporting.
  • Identifying opportunities to accelerate time-to-close and/or time-to-revenue, and working with the Director on a roadmap to deliver those improvements

• Provide exceptional service/support to our internal customers (in particular sales and finance teams):
  • Providing exceptional service/support to sellers who are under pressure to hit sales quotas (having a high EQ / service mindset and communication skills will be critical in this role)
  • Consistently utilizing the Deal Desk process, best practices, and playbooks to ensure consistent deal governance, checks and balances for all deals (e.g., consistent quality and results)
  • Support the onboarding and training of new team members as needed.
  • Potentially managing one or more direct reports (analysts) if necessary in the future

Requirements:

• Bachelor's degree
• 5+ years of experience in deal desk, revenue operations, sales, or related field
• Self-motivated, execution-focused mindset with a high degree of urgency to help the business drive towards and exceed its revenue goals.
• Strong analytical skills including proficiency with Excel (Looker experience a plus), with the ability to identify and articulate key business trends and insights.
• Excellent communication and collaboration skills, with the ability to lead effective meetings and presentations with sales and senior leadership as needed.
• Team-player with cross-functional team experience and ability to provide excellent service to internal customers - including sales, finance, legal, as well as executive leadership.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaborating, Deal Desk, Negotiation, Renewals, Revenue Operations

Compensation

Primary Location Pay Range: $118,431.36 - $177,647.04

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.