Executive Assistant - Network and Acquirer Solutions (NAS)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Introduction  

Global Merchant & Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.  

Network & Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. 

About The Role

The Executive Assistant plays a critical support function and is responsible for providing office management and administrative support for one Senior Vice President within Network & Acquirer Solutions. The Executive Assistant will lead calendar and administrative duties and expense and travel management. The candidate should demonstrate strong organizational skills and attention to detail. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required,

Job Responsibilities

• Organizing and proactively maintaining calendars, including scheduling meetings across multiple time zones, using a high level of tact, integrity and confidentiality
• Coordinating client and stakeholder meetings, conferences and staff meetings, including room booking, catering, and security
• Coordinating travel arrangements and logistics (air fare, hotel, visa, and other travel-related needs)
• Prepare travel and expense reports on a timely basis
• Working closely with other administrative assistants on office operations and providing back-up support when needed
• Maintaining headcount reporting, organizational charts, and department distribution lists
• Managing the procurement of office supplies and other departmental needs
• Managing team slack channels
• Supporting ad hoc project work as directed by leadership

Required Qualifications

• Ideal candidate should have 5+ years of previous experience as an Executive Assistant
• Excellent calendar management skills across time zones
• Proven ability to quickly adapt and be flexible in a dynamic workplace 
• High level of integrity required for handling sensitive and confidential information
• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
• Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
• Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively
• Experience with Webex, Ariba, Concur, Dayforce or payroll platform preferred
• Commitment to ongoing learning and development

Preferred Qualifications

• Bachelor's degree preferred.
• Experience with Webex, Ariba, Concur, Dayforce or payroll platform preferred
• Commitment to ongoing learning and development

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.