Director of Service Sales

Comfort Systems USA Shoffner is seeking a dynamic and results-driven Director of Service Sales and Strategy to lead our HVAC, Plumbing, Controls, and Electrical divisions. In this executive role, you will oversee sales operations across our entire footprint. You will work directly with the President, Executive teams, and fulfillment teams to develop and execute strategy, and deliver outstanding results for our customers.  Our existing building customers count on us for maintenance, repairs, replacements, and project development. 

Military Veterans encouraged to apply!

Work Location: On-site position based in one of our regional offices. Candidates must be comfortable traveling between the following locations as part of the role:

• Knoxville, TN
• Blountville, TN
• Roanoke, VA
• Asheville, NC

Your Benefits:

• Two Blue Cross/Blue Shield Medical Plans (non-tobacco) at no cost to you!
• Company-paid short-term disability and voluntary long-term disability.
  Vision, Dental, and optional insurance coverage available.
• 8 paid holidays every year.
• Paid time off (PTO) with rollover or payout.
• 401(k) Plan with company match!
• Company-paid life insurance & more.
• Monthly vehicle allowance.

Your Main Tasks:

• Lead all HVAC, Plumbing, and Electrical service sales operations across Shoffner’s footprint.
• Develop and execute strategic growth plans focused on revenue, profitability, and customer retention.
• Collaborate directly with the President and executive team on long-term business planning and performance targets.
• Provide leadership, direction, and training for all Sales Representatives.
• Build and maintain strong client relationships through proactive communication and responsiveness.
• Oversee P&L management, budgeting, and forecasting for all sales divisions.
• Ensure operational alignment between estimating, construction, and service teams.
• Demonstrated success building and scaling high-performing sales organizations, including hiring, coaching, and succession planning.
• Create and implement comprehensive sales and marketing plans, analyze market trends, and identify new growth opportunities.
• Represent Shoffner at key customer meetings, industry events, and partner engagements.

Experience or Certifications:

• 10+ years of sales leadership experience in the MEP service industry.
• Proven track record managing a sales team and driving business growth.
• Strong business acumen and hands-on P&L experience.
• Excellent communication, leadership, and organizational skills.
• Bachelor’s degree in business, engineering, or a related field.
• Ability to travel throughout regional offices and customer locations.

• Experience in developing sales strategy, key account management, and operational excellence initiatives.

You Need to Be Able To:

• Maintain a drug-free workplace.
• Lead with integrity, accountability, and respect.
• Communicate effectively across departments and with customers.
• Work as part of an executive leadership team.
• Travel to each regional office.

Comfort Systems USA Shoffner is the region’s leader in HVACR, Electrical, and Plumbing services. We have a long-standing reputation for quality work delivered by quality people. As one of the top mechanical contractors in the nation and the value leader in our market, we offer unmatched opportunities for professional growth and leadership.

Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.