Enterprise Business Development Representative - Hotels
At Toast, we're dedicated to empowering the hospitality industry, and that includes providing a strong sense of community and technology to help independent hotels thrive. Our platform is built to help hoteliers like you get back to what you do best: creating exceptional guest experiences and building a business you love. Our technology is purpose-built for hotels, by people who understand your business, so you can trust we’ll deliver solutions for today while investing in the future of your property.
The Enterprise team is seeking a new Business Development Representative to generate qualified meetings for our Hotel Account Executives focused on the independent hotel segment. This is a 100% cold outbound role where you will strategically prospect and book meetings with key decision-makers at hotels. You'll be delivering a consultative pitch to General Managers, Hotel Managers, Owners, and Operations leaders. This is a great opportunity to develop your outbound phone skills, build a career in sales, and help grow this exciting new vertical in the enterprise organization!
You’ll work closely with seasoned Hotel Account Executives to develop targeted prospecting strategies and gain exposure to the full Enterprise sales process.
About this roll (Responsibilities):*
- 100% outbound prospecting to book qualified meetings for our sales team.
- Generate interest through cold calling and other outreach methods to break into net new hotel accounts (70+ outreaches per day).
- Schedule and confirm discovery calls, owning the process until the meeting occurs.
- Use sales tools and research to find new contacts and build your call list.
- Maintain persistent, organized follow-up to re-engage accounts.
- Log all activity and update account info in Salesforce.com.
- Partner with Hotel Account Executives to refine your target account lists and prospecting strategies.
- Software/SaaS experience or other related tech space business experience in an outbound sales role.
- Fearless and persistent on the phone.
- A true hunter who can identify and connect with key decision-makers like owners and GMs.
- Well-organized and self-motivated to consistently exceed daily activity goals.
- Adaptable and able to build strong internal and external relationships.
- High customer empathy and excellent objection-handling skills.
- Strong verbal and written communication skills.
- Experience with sales tools like Salesforce and/or ZoomInfo.
- Hotel industry experience.
- MEDDPICC certified.
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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