Fast Facts

Join TalkingPoints as a Revenue Operations Manager to architect and enhance processes that drive revenue and operational efficiency in this mission-focused organization.

Responsibilities: Oversee Salesforce data architecture, optimize revenue processes, and lead forecasting initiatives while aligning cross-functional teams on targets and reporting standards.

Skills: Proficient in Salesforce, process automation, and data visualization with strong analytical and communication skills.

Qualifications: Bachelor's degree in a relevant field and 4-7 years of experience in Revenue or Sales Operations within SaaS organizations preferred.

Location: This is a remote position with the possibility of occasional team meetings or events.

Compensation: $100000 - $125000 / Annually

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to drive student success by unlocking the potential of families to fuel their children’s learning. We do this through universal family engagement technology with a focus on supporting underserved and/or diverse students and their communities. TalkingPoints transforms something as simple as a cell phone into a tool that empowers PK-12 families and educators to form strong relationships through two-way translated digital conversations, data analytics, and resources in 150+ languages.

Since 2015, TP has impacted millions of students across 70,000 schools in the US with 10x growth in reach in the past two years alone. Recent research has shown that in a large, diverse urban school district, TP improved academic outcomes, equivalent to 7.3 months of additional learning for the average student, with greater impacts for traditionally underserved students. TP works with key districts such as Fairfax County School District, Wake County Public Schools, Elk Grove Unified School District, and Boston Public Schools, among others. TalkingPoints has received awards and recognition including Chicago Tribune, NPR, Common Sense Education, and Google Impact Challenge Winner, Forbes 30 Under 30, Echoing Green Fellowship. Current philanthropic partners include Arrow Impact, Ballmer Group, Carnegie Corporation, Cisco, Gates Foundation, Google.org, Overdeck Family Foundation, MacKenzie Scott, Valhalla, and Walton, among others. Learn more from Founder and CEO, Heejae Lim’s TED talk.

It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity

The Revenue Operations Manager will architect and operationalize the data, systems, and processes that power TalkingPoints’ revenue engine. This role is ideal for a mid-career professional who combines technical fluency (especially in Salesforce), a strong grasp of GTM strategy, and a passion for enabling data-driven decisions across Sales, Marketing, and Partner Success.

You will serve as the connective tissue across our go-to-market teams — ensuring that our data is trusted, our systems are efficient, and our teams can act with confidence. This is both a builder and strategist role: you’ll design the systems, manage the tools, and lead cross-functional initiatives that fuel sustainable growth.

Your Responsibilities:

Salesforce Architecture & Data Integrity: 

• Own Salesforce as the single source of truth for all GTM data, ensuring system reliability, data quality, and cross-functional usability.
• Build and maintain scalable workflows, automations, and integrations across Sales, Marketing, Customer Success, and Finance.
• Establish data governance and stewardship practices to ensure information is clean, consistent, and actionable.

Revenue Process Design & Optimization

• Map, document, and continuously refine the lead-to-renewal lifecycle — ensuring efficiency, transparency, and alignment with TalkingPoints’ GTM strategy.
• Partner with GTM leaders to standardize forecasting, pipeline management, and renewal/expansion processes.
• Identify friction points in workflows and implement systemic solutions to remove them.

Forecasting, Analytics & Insights:

• Lead the design and operation of forecasting frameworks across Sales and Customer Success.
• Build and automate dashboards and data visualizations that deliver trusted insights to leadership and cross-functional teams.
• Analyze pipeline trends and performance metrics to inform strategic decision-making.
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Cross-Functional Alignment

• Partner closely with Marketing, Sales, Partner Success, and Finance to align on targets, processes, and reporting standards.
• Translate business needs into scalable systems and data solutions.
• Champion change management to ensure smooth adoption of new processes and tools.
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Strategic Projects & Systems

• Evaluate, implement, and manage RevOps tools that complement Salesforce (e.g., CPQ, CLM, sales engagement platforms).
• Lead special projects focused on scaling the revenue engine as the company grows.

Who You Are:

• Bachelor’s degree in Business, Information Systems, or a related field (or equivalent experience).
• 4-7 years of experience in Revenue Operations, Sales Operations, or related GTM operations roles within a SaaS organization.
• Strong Salesforce expertise, including process automation, reporting, and integrations. (Admin certification a plus.)
• Deep understanding of sales processes, forecasting, pipeline management, and GTM strategy.
• Proven ability to translate high-level business goals into scalable processes.
• Strong analytical skills, with experience in BI tools and data visualization preferred.
• Excellent communication and stakeholder management skills; able to influence without direct authority.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced environment.
• Familiarity with GTM platforms like Salesloft, HubSpot and Clari, as well as with CX platforms like PlanHat is highly desirable.

The base range for this role is $100,000 - $125,000. The actual base compensation may vary depending on factors such as experience, location, market conditions, education/training, and skill level, and does not include bonuses, other forms of compensation, or benefits. This position will report to the Director of Operations.

Overall Fit With Our Org Culture - We Look for Team Members Who Are:

• User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
• All-in together: we go above and beyond the job description, working together as a team.
• Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
• Always Learning: we are always learning, with a growth mindset, to reach our full potential.
• Boldly Courageous: we take risks in order to achieve big things.
• Resourceful: We are creative, solution-oriented, and scrappy.

What We Offer:

• An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
• Competitive salary, health insurance, benefits, and flexible time off
• 401K match
• Flexibility to work remotely
• Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to Apply:

Please submit your resume, a brief paragraph describing your interest in TalkingPoints and this position, and a link to your LinkedIn profile.

TalkingPoints is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified individuals have an equal opportunity to contribute and succeed. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.