Sales Operations Specialist

Be yourself at Protolabs 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Sales Operations Specialist!

This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.

The Sales Operations Specialist is a critical resource to directly support our sales leadership in achieving their objectives, evolving the organization and maximizing operational efficiencies. The Sales Operations Specialist is a problem solving, forward thinking, engaged listener and action-oriented leader. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you contribute to the team. You thrive on empowering progress, supporting others and getting things done.

• Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption, project management and other duties as assigned
• Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
• Function as a problem-solver, acting as a source for sales leadership to look to for assistance with solving operational complexities and issues
• Manage Sales Operations Requests from the sales team and other data updates on a daily basis
• Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
• Administer the calculation and validation of commissions for the sales organization, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner
• Support the simplification or centralization of administrative tasks currently performed by the sellers to deliver a more efficient experience
• Support change management with documented work instructions and personal support
• Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
• Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day

• 3+ years of CRM experience (Salesforce desirable)
• 3+ years of experience operating within or directly supporting a dynamic sales organization
• Strong financial acumen with strong proficiency in Excel
• General comprehension of commission calculations, compensation plans and compensation philosophies
• General comprehension of traditional sales practices such as CRM utilization, sales process adherence, KPI tracking and compensation philosophies
• Experience working with sellers and sales managers, marketing and customer success
• Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
• Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
• Quality communicator capable of delivering messages across all levels of the organization and across multiple mediums (presentations, written and oral)
• A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results
• Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives
• Ability to work independently and own projects as assigned to completion

• We offer a competitive total compensation package
• In addition, we offer competitive benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive PTO + Holiday Pay + Wellness Hours + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program with a 15% discount
• And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.