Employee Relations Representative

Overview

The Employee Relations Representative resolves complex or difficult Human Resources or Employee Relations issues ensuring compliance with law, regulations and policies.

 

The Employee Relations Representative will:

• Develop recommendations, deliver HR tools, products and services and provide coaching to management in assigned business units or organizations in collaboration with HR Business Partners.
• Performs assessments or investigations and provides analysis, recommendations and support in implementation of agreed upon resolutions.
• Prepares organization responses to government agencies and assists in preparation and implementation of Affirmative Action Plans.
• Coordinates the HR response to Workplace Violence situations partnering with key stakeholders to promote a safe and healthy work environment through interventions, training, and initiatives.
• Coordinate with and communicate effectively with HR Business Partners, Centers of Expertise and AskHR for delivery of tools, products and services.

Qualifications

• Bachelor's degree in related field required.
• Minimum of 5 years of Employtee Relations experience. PHR preferred.
• Must demonstrate advanced multi-disciplinary knowledge of human resource principles and best practices.
• Experience in working collaboratively and effectively to solve problems.
• Facility in understanding business strategic plans and operational objectives and ability to solve problems in alignment with business priorities.
• Advanced skills in innovation and change management.
• Excellent negotiation and facilitation skills required.
• Ability and willingness to travel regularly across the state of New Mexico to support on-site teams and hospital leadership. 

Responsibilities

• Provides the full range of HR tools, products, advice, services and solutions in resolving complex or difficult employee relations, human resource or management issues. Demonstrates a deep comprehensive knowledge and functions as a key resource for interpretation of and compliance with law, regulations and policies.
• Leads or manages assessments or investigations, analyzes results to develop recommendations. Works closely with management to implement appropriate resolutions. Leads and performs investigations, documentation and reporting on Compliance Hotline Complaints.
• May provide full range of HR services for assigned business units or organizations, including labor relations, employee satisfaction and engagement, and management development. May conduct training programs
• Functions as HR Liaison to Workplace Violence Response Team to coordinate responses, investigations, interventions, precautions, training and recommendations for specific situations and proactively across the enterprise.
• Coordinates with and communicates effectively with key HR stakeholders, including collaboration with HR Business Partners, Centers of Expertise and ASKHR Solution Center to ensure effective delivery of HR tools, products and services.
• Prepares the organization s responses to government agencies such as EEOC, DOL, and HRD.
• Assists in preparation and implementation of Affirmative Action Plans enterprise wide and may participate in analysis and delivery of strategic HR services

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

 

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $56.92/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.