Nurse Manager, Care Management and Coordination

Department Overview

The Nurse Manager (NM) is a Registered Nurse (RN) who is responsible for operational, human resources, quality, and financial management of the assigned care area. The NM works with the interdisciplinary team to translate and implement organizational and division priorities into the care area’s operations. The NM ensures a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff. The NM partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with administrative, regulatory and clinical policies and procedures. The NM implements quality and safety initiatives, leads process improvement, ensures adherence to hospital and clinical standards of performance, and human resource management. The NM ensures adherence to regulatory standards, bargaining care area agreements, hospital and clinical standards of performance, and human resource management. The NM creates and sustains a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff.

Function/Duties of Position

The Nurse Manager will partner with the interdisciplinary care team to ensure effective delivery of quality clinical patient care and compliance with administrative and clinical policies and procedures.  This position will support staff RNs through daily operations of patient care delivery.  In addition this position will perform managerial activities including hiring, performance evaluations, employee mentoring, project management and roll out of quality and safety initiatives, ensure adherence to hospital and clinical standards of performance, and human resource management.

 

Leadership

• Demonstrates leadership practices that influence others to achieve the mission, vision, goals and objectives of Patient Care Services and OHSU. 
• Promotes a culture of patient and family engagement and patient safety.
• Actively supports and promotes a shared governance model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in evidence based practice.
• Works to enhance health care of patients through interdisciplinary activities, such as education, consultation, rounding, shared governance, and formal defect analysis.
• Communicates effectively with all members of the health care team, utilizing negotiation and conflict skills as appropriate.
• Provides direction to enhance the effectiveness of the multidisciplinary or interdisciplinary team.
• Develops innovative solutions and applies strategies to obtain appropriate resources for nursing initiatives.
• Promotes activities that assist others, as appropriate, in becoming informed about cost, risks, and benefits or care, or of the plan and solution.
• Mentors other registered nurses and colleagues as appropriate.

Scientist

• Provides informal and formal practice and performance feedback to clinical staff, supporting their positive growth and development through their experiences.
• Promotes and upholds the use of evidence based practice standards as found in OHSU policy and procedures through active surveillance, monitoring, and evaluation.
• Systematically evaluates the quality and effectiveness of nursing practice and nursing services, analyzing appropriate internal and external data and information to identify opportunities, for improving services and patient outcomes.
• Works to achieve quality benchmarks for patient safety measures.
• Actively seeks feedback from others on individual performance within the healthcare team, using self reflection to promote growth.
• Participates in process improvement based on strategic quality and safety initiatives set by the organization, nursing, and individual unit.

Practitioner

• Functions as a proficient clinician for a selected group of patients.
• Advocates for patients and families within the health care team to assure that positive patient outcomes are achieved.  Works to achieve institutional goals regarding patient education.
• Supports orientation program, in conjunction with the Professional Practice Leader, for newly hired employees on the unit.
• Facilitates new employee assimilation to the unit culture on the off shift, ensuring a smooth transition and appropriate clinical and emotional support.
• Monitors the level of resources utilized in service delivery.
• Achieves financial targets for area of responsibility. 

 

Knowledge Transfer

• Engages in a formal process giving and receiving feedback regarding role performance from individuals, professional colleagues, representatives, administrators, and others.
• Maintains open communication and information to all levels of the health care team.
• Serves on committees or task forces as assigned by Assistant Director.

 

Financial Management

• Participates, develops, and submits unit budget to director for review and approval
• Monitors expenditures to ensure compliance with fiscal constraints and explains any variances
• Reviews and evaluates the allocation of resources to esure cost effective, efficient, productve, competitive operations while maintaining the delivery of quality care to patients

 

Required Qualifications

• Baccalaureate of Science in Nursing.
• Master’s degree in nursing or healthcare-related field, or in process.
• Five years of experience as a registered nurse.
• Two years of recent leadership experience.
• Employees must be able to perform the essential functions of the job with or without reasonable accommodation.
• AONL Nurse Leader Core Competencies 
• AONL Nurse Manager Competencies
•  Experience in complex organization environments.
• Ability to effectively manage multiple conflicting priorities.
• Proficient with word processing,
• computational spreadsheet (e.g., Excel), and presentation software.
• Unencumbered Oregon RN License.
• American Heart Association (AHA) Basic Life Support (BLS) resuscitation certification.
• Nursing professional certification (within 3 years).

Preferred Qualifications

Master’s degree in nursing leadership

Additional Details

• Comprehensive health care plans. Covered 100% for full-time employees and 88% for dependents for .9 FTE and higher.
• $25K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Paid time off- 208 hours per year (full-time), prorated for part-time
• Extended illness bank- 64 hours per year, prorated for part-time
• 9 paid holidays per year
• Three weeks of paid parental leave
• Adoption assistance program (up to 5k)
• Substantial Tri-met and C-Tran discounts
• Tuition Reimbursement
• Innovative Employee Assistance Program (EAP)

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected].