HR Central Analyst

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented HR Central Analyst to join our team!

What You'll Be Doing:

• Provides support to the HR shared services team by answering general inquiries about HR, payroll, policies, and procedures.

• Handles one to three HR programs, such as benefits, LOA, onboarding, unemployment, education verifications, offboarding and/or other programs or platforms of support.

• Creates high-quality employee experiences through customer support.

• Provides accurate and efficient resolutions of issues through multiple channels (e.g., Salesforce Case Management System, phone, email, and chat) by following appropriate resolution/assessment methodologies (e.g., investigating and research).

• Conducts New Hire Orientation.

• Produces ad hoc HR statistics and reporting.

• Answers and explains HR related content to employees in North America in a clear, accurate, and timely manner.

• Documents all customer interactions via Salesforce case management system.

• Ensures proper triage, escalation, and effective resolution of more complex inquiries by engaging HR Shared Services lead and/or Manager

• Understands and meets the HR shared services team established Service Level Objectives (SLOs).

• Provides back up support to other HR Central team members, as needed.

• Utilizes knowledge management tools and contributes new/updated information to maintain an accurate and consistent knowledge base in support of customers, peers, and the HR Team.

• Encourages and trains employees to utilize self-service resources.

• Attends meetings related to areas of support.

• Performs other responsibilities associated with this position as may be appropriate.

What Required Skills You'll Bring:

• Ability to apply fundamental HR principles, company policies, and practices to assigned tasks
• Working knowledge of fundamental HR principles, practices, and procedures in the State of California (preferred but not mandatory)
• Effective general interpersonal and communication skills
• Ability to communicate (both verbally and in writing) sensitive/confidential HR information
• Effective skill and ability to handle confidential assignments and work in a fast-paced, highly visible environment
• Ability to demonstrate and maintain a high level of professionalism
• Ability to build effective working relationships
• Effective detail oriented related skills (accuracy, consistency, attention to detail, etc.)
• Familiarity with utilizing technology and software (standard and specific to HR programs) for work assignments

 

Security Clearance Requirement:

None

This position is part of our Corporate team.

For over 80 years, Parsons Corporation, has shaped the future of the defense, intelligence, and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today.

Salary Range: $18.94 - $33.17

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.