Human Resources Manager

HUMAN RESOURCES MANAGER
Jamestown, NY

Full-Time,  Onsite

New Flyer is North America’s heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.

POSITION SUMMARY: The Human Resources Manager plays a key role in supporting our Jamestown, NY team by leading recruitment, employee relations, communication, and HR programs. You’ll work closely with our Safety, Environmental & Compliance, Learning, Payroll, and Benefits teams to keep processes running smoothly and help us reach our goals. If you’re passionate about creating a positive workplace where teamwork, safety, and integrity thrive, this role is a great fit.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
• Paid holidays and vacation
• 401K with generous company
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
• Advancement opportunities within our family of companies

WHAT YOU WILL DO:

• Lead and support labor relations discussions, including grievances and arbitrations, while fostering positive relationships with union representatives and ensuring consistent application of the collective agreement.
• Oversee full-cycle recruitment to fill roles efficiently and within budget; analyze exit interviews and employee feedback to recommend process improvements.
• Collaborate with the broader HR team to set and achieve goals aligned with the company’s annual and NFI Group objectives.
• Track, analyze, and report key HR metrics to support informed decision-making.
• Ensure compliance with employment laws and internal policies by maintaining accurate records, conducting investigations, and representing the organization at hearings as needed.
• Provide accurate and timely updates to payroll regarding employee status changes, benefits, and retirement plans.
• Manage workplace injury and disability claims, supporting safe and timely return-to-work processes.
• Maintain confidential and organized employee records.
• Contribute to company culture by planning and participating in employee events and serving as a positive ambassador at community activities.
• Actively participate on the Safety Council and promote a safe and healthy workplace.
• Partner with the NFI Group HR team to leverage shared services and best practices.

WHAT YOU NEED TO BE SUCCESSFUL:

• Post-secondary education in Human Resources, Business Administration, or a related field;
• Minimum of 3 years’ experience in a human resources leadership role, ideally with broad HR generalist experience.
• Knowledge of employment legislation, HR best practices, and labor relations principles, including experience supporting unionized environments and collective bargaining processes.
• Proven ability to manage recruitment, employee relations, performance management, and HR programs effectively.
• Strong analytical, investigative, and problem-solving skills with attention to detail.
• Well-developed written and verbal communication skills, with the ability to build strong relationships at all levels of the organization.
• Adaptable with strong time management skills and the ability to prioritize in a fast-paced environment.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint); experience with HRIS/ATS systems an asset.
• Ability to work safely and effectively within a manufacturing environment while also performing general office functions.
• Experience in a manufacturing environment is highly valued; familiarity with Lean principles is an asset.
• Minimal travel required.

Salary Range:  $80,000   $95,000 per year, based on experience and qualifications.

Standard Hours: – Days, hours – Mon – Fri 7:30 AM– 4:00PM

 OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

New Flyer is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates’ request.