Strategic Account Manager
Skills
- Proven ability to build and maintain executive relationships
- Strong consultative selling and strategic account planning skills
- Excellent verbal and written communication and presentation skills
- Proficiency with Salesforce and productivity suites (MS Office/Google Workspace)
- Strong organizational, project management, and time-management abilities
- Ability to work independently and coordinate cross-functional teams
- Willingness to travel to key customer and company events
Responsibilities
- Cultivate and maintain executive-level relationships with key stakeholders in assigned strategic accounts
- Serve as the central point of contact coordinating sales, product, support, and marketing for the customer
- Develop and execute strategic account plans with clear short- and long-term objectives
- Conduct account business reviews, present proposals, and demonstrate product value to stakeholders
- Identify and close upsell and cross-sell opportunities to drive revenue growth and retention
- Monitor account health metrics (revenue, satisfaction, retention) and report progress internally and to customers
- Forecast renewals and account performance and work to exceed sales and retention targets
- Lead virtual teams and provide product/market feedback to influence roadmap and offerings
Education
- Bachelor's degree or equivalent experience
Benefits
- Fully remote role (U.S.-based, East Coast preferred)
- Competitive base salary plus variable compensation plan
- Opportunity to work on a global team with a diverse and inclusive culture
- Professional development and learning opportunities
- Travel to key customer and company events
Average salary estimate
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