Inside Sales Account Manager - Food Service National Accounts

Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality bulk and packaged dressings, mayonnaise and sauces. Stratas Foods was formed in October 2008 as a 50/50 joint venture between ACH Food Companies (ACH) and Archer Daniels Midland (ADM).

Manufacturing facilities are located in Dallas and Houston, TX; Decatur and Quincy, IL; Englewood, NJ; Hillside NJ, Fresno, CA; Nashville, TN; and Valdosta, GA.  Corporate offices are located in Memphis, TN.  We are committed to maintaining a progressive workplace by utilizing the ideas, skills and talents of all of our employees.  We strive to make Stratas Foods a great place to work and are building a team capable of meeting our business goals.

Stratas Foods is seeking a motivated and analytical professional to join our Inside Sales team. We are open to hiring at the Category Analyst, Category Analyst II, Sr. Category Analyst, Category Manager, or Sr. Category Manager level depending on the selected candidate’s experience, skills, and career progression.

This is an exciting opportunity to grow your career with a market leader in the edible oils and shortenings industry. The role offers exposure to strategic account management, commodity markets, pricing strategy, and cross-functional collaboration across sales, procurement, operations, finance, and marketing.

What You’ll Do

• Develop and maintain strong customer and internal partnerships, instilling a culture of service.
• Manage a book of business and provide category-related support such as quotes, RFP responses, pricing analysis, forward contracting, and project work.
• Conduct market and pricing analysis to identify trends, competitive opportunities, and risks.
• Collaborate with Procurement, Operations, Finance, Technical Services, and Marketing to align business goals.
• Deliver accurate forecasts and support inventory planning processes.
• Drive growth in sales volume and gross profit while balancing customer needs and company objectives.
• Depending on level, provide mentorship, strategic forecasting leadership, and risk management guidance.

• Education: BA in Business, Finance, Marketing, or related field preferred; advanced degree (MS/MBA) a plus.
• Experience (depending on level):
  • Category Analyst, Category Analyst II, Sr. Category Analyst: 1–3 years in sales support, category management, finance/accounting, or supply chain.
  • Category Manager: 3+ years with proven experience managing customer accounts and category strategies.
  • Sr. Category Manager: 5+ years with demonstrated success in strategic account management, forecasting leadership, and coaching/mentoring team members.
• Strong analytical, financial, and Excel skills required; ERP/Salesforce experience a plus.
• Commodities market knowledge preferred.
• Excellent communication, problem-solving, and customer service skills.

Competencies 

• Analytical Skills:  Reviews job-related information to assess and analyze results for accuracy, profitability, completeness, consistency, voids, identify performance trends by category and/or segment, etc.; Uses commodity market information and competitive data to adjust pricing strategies. Uses and incorporates job-related tools, systems, and processes (MS Excel, IBM, ERP, Daily Reports, S&OP, IBP, other) as needed.  

• Mathematical Skills:  Performs pricing calculations with accuracy, updated costs, proper markets, correct formulas, etc.  

• Communications – Written and Oral: Communicates clearly, tactfully, and succinctly in a variety of communication mediums, settings, and styles; listens and gets clarification; responds well to questions; edits work for spelling grammar; presents numerical data effectively. Interacts in a professional and courteous manner. 

• Customer oriented:  Builds and/or delivers solutions that meet customer expectations; shows interest in, anticipates, and responds timely to customer needs. Focuses on building and expanding customer relationships, creating long term partnerships, and leading with a team approach to service. 

• Problem Solving:  Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Proposes and discusses alternatives and implements solutions. 

• Teamwork:  Works cooperatively with members of the team, Outside Sales, Customer Relationship Team, Supply Chain and Operations, Technical Services, Finance, Marketing, Legal, and Management, related to service, contracts & pricing, as well as participates in company projects as assigned. 

• Judgment:  Displays willingness to make decisions in a timely manner. Exhibits discernment in the decision-making process including seeking advice and guidance when needed. Treats sensitive and confidential information accordingly.  

Physical: Typical activities may include prolonged periods of sitting or standing, using a computer, and occasional movement within the workplace. May require lifting or moving items up to 25 pounds. 

Sensory: Requires clear verbal and written communication skills to interact effectively with team members and others. Active listening and attention to detail are essential. 

Mental/Reasoning: Must be able to prioritize tasks, manage time effectively, and adapt to changing demands. Requires strong organizational skills, dependability, and the ability to work independently or as part of a team. Must demonstrate sound judgment, professionalism, and discretion. 

Benefits: Medical, Dental, Vision

Stratas Foods is an equal opportunity employer and will not discriminate against any applicant or employee in any manner prohibited by law, including but not limited to, on the basis of race or color, religion, gender, age, genetic information, national origin/ancestry, mental or physical disability, family status/marital status, military/veteran status, and any other legally protected status.

Pay Transparency Nondiscrimination Provision-The Employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Employer’s legal duty to furnish information. 41 CFR 60-1.35(c)

Stratas Foods Applicant Request for Accommodation Form: https://www.stratasfoods.com/compliance

Stratas Foods California Privacy Rights Act Policy: https://www.stratasfoods.com/compliance