Sales Operations Manager

About Us:

Tired of the same old corporate grind? At Consensus, we’re not just another SaaS company—we're a dynamic team on a mission to change how buyers buy and how sellers sell. Your unique perspective isn’t just welcomed; it’s essential. We empower you to bring your authentic self to work and fuel your passion for innovation.

Our values aren’t just words on a wall—they’re the heartbeat of our culture. We want you to show up, ready to contribute and grow. Embrace the idea that perfection isn’t the goal; it’s about putting your name on something that’s a “version one” and owning the journey.

With our Product Experience Platform, we’re changing the game with tools like product tours, video demos, and product simulations that accelerate deal closures and create engaging buyer experiences. If you’re ready to roll up your sleeves and contribute to a transformative journey in enterprise software, we want you on our team. Want to see Consensus in action for yourself? Check out our demo (in the Consensus platform—meta, right?)

The Team:

Sales at Consensus embody competence, competitiveness, and collaboration. Each team member is as invested in their own success as they are in the success of their colleagues. By leveraging our collective knowledge, we tackle deal challenges together, empowering each other to win. With a spirit of unity, we embrace the #wintogether mentality. Let’s go!

About the Role:

We are seeking a Sales Operations Manager to be the connective tissue across our GTM organization. This person will partner with Sales, Partnerships, and SDR Leadership to drive process consistency, forecast accuracy, and operational excellence.

You’ll act as the strategic operator behind the revenue engine by supporting daily execution while ensuring leadership has the insights, reporting, and infrastructure to make data-driven decisions. This role is highly cross-functional and plays a critical part in shaping how we plan, measure, and optimize growth. This role reports to the director of RevOps.

What You’ll Do:

●  Forecasting & Pipeline Management

●      Own the company’s sales forecast cadence in partnership with the CRO and VP of Sales

●      Deliver actionable analysis on pipeline coverage, velocity, and conversion health

●      Identify risk and opportunity areas across New Business and Expansion motions.

●  GTM Planning & Execution

●      Support annual and quarterly planning processes including quota setting, territory design, and capacity modeling.

●      Partner with Finance and Leadership on scenario modeling and goal attainment tracking.

●  Reporting & Insights

●      Build and maintain dashboards in HubSpot, Google Sheets and other tools to provide visibility into pipeline, productivity, and revenue performance

●      Prepare board-level reporting and executive summaries highlighting key performance trends.

●  Cross-Functional Partnership

●      Collaborate closely with Sales, SDR, and Partnerships teams to streamline processes and drive accountability.

●      Partner with Marketing and Customer Success operations on funnel alignment, attribution, and expansion strategies.

●  Process Optimization

●      Evaluate and improve the end-to-end sales process, from lead routing to closed-won.

●      Drive consistency and compliance across forecasting, deal hygiene, and CRM adoption.

●  Sales Enablement & Support

●      Maintain training materials, playbooks, and dashboards that empower AEs and SDRs to hit their targets.

●      Partner with Enablement to track ramp times, activity SLAs, and performance benchmarks.

●  Systems & Tools

●      Serve as the HubSpot CRM SME and system administrator.

●      Evaluate and integrate tools across the GTM stack including Gong, Trumpet, PandaDoc, and data enrichment platforms.

●      Ensure data accuracy, process adoption, and reporting reliability.

What We’re Looking For:

●      3–6 years of experience in Sales Operations or Revenue Operations at a high-growth SaaS company.

●      Strong analytical and problem-solving skills with a focus on actionable insights.

●      Deep knowledge of CRM systems (HubSpot preferred), reporting tools, and Excel/Google Sheets.

●      Proven ability to partner cross-functionally with Sales, Marketing, and Customer Success.

●      Excellent communication skills with the ability to simplify complex data for executive audiences.

●      Experience managing forecasts, KPIs, and GTM processes that scale with growth.

Join Consensus and enjoy a robust benefits package designed with your well-being in mind:

●      Health & Wellness: Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings.

●      Retirement Ready: Secure your future with our 401(k) plan featuring company-matching contributions.

●      Family First: We offer paid parental leave, so you can prioritize what matters most—your family.

●      Work-Life Balance: Enjoy unlimited PTO and 12 company holidays to recharge and refresh. Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind.

●      Flexible Work Options: Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join.

●      Grow with Us: Participate in our professional development program to expand your skills and advance your career.

●      Give Back: Make a difference in your community with two paid volunteer days each year at a charity of your choice.