Solutions Engineer

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying.

At BetterUp, we help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Solutions Engineer, you’ll be the technical architect behind that fit. You’ll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how BetterUp works, how it integrates, and how it delivers on what matters most. If you love translating complexity into clarity and building solutions that scale, this role is for you.

What you’ll do:

• Lead technical discovery sessions with enterprise stakeholders across IT, InfoSec, HRIS, and more

• Build and configure demo environments that bring the BetterUp experience to life

• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas

• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations

• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap

• Translate integration needs into clear, technically viable specifications

• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success

• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

If you have some or all of the following, please apply:

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS

• Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments

• Strong ability to build and deliver tailored product demos that align to real-world business needs

• Deep understanding of data privacy, security, and compliance in global enterprise contexts

• Excellent communication skills with both technical and non-technical stakeholders

• Proven ability to create clear, reusable documentation that supports implementation and adoption

• Comfort advising across feasibility, architecture, and platform configuration tradeoffs

• Experience gathering and structuring product feedback to inform roadmap conversations

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical, dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows:

$148,000 - 203,500: New York City and San Francisco

$129,000- 177,100: All other locations

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]

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