Director, Solutions Engineering

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; Chicago, IL; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.

As our Director of Solutions Engineering, you’ll be the architect of a new, business-critical function that bridges customer ambition with technical possibility. This is a role for a builder: someone who can roll up their sleeves, build up a team, and embed technical excellence into every part of the enterprise sales journey. You’ll work hand-in-hand with Sales, Product, Engineering, and Customer Success to make sure our largest customers not only say “yes” — but launch smoothly, securely, and with confidence.

What you’ll do:

• Build the Solutions Engineering team from the ground up. Define team structure and hiring profiles.

• Create demo standards, playbooks, and reusable technical templates to streamline pre-sales engagement

• Embed SEs into strategic enterprise deals to drive discovery, demo execution, and technical win rates

• Reduce evaluation timelines and accelerate enterprise deployment velocity across high-stakes deals

• Partner cross-functionally to ensure platform readiness, data security, and smooth customer onboarding

• Represent the technical voice of the field in GTM leadership forums and roadmap discussions

• Build strong relationships with customer CTOs, CIOs, and InfoSec leaders to support trust and solution alignment
  

If you have some or all of the following, please apply:

• 10+ years in enterprise SaaS, including 5+ leading Solutions Engineering or Technical Sales teams

• A track record of scaling SE orgs from startup to maturity in high-growth environments

• Deep knowledge of enterprise integrations, APIs, data architecture, and security frameworks

• Experience partnering closely with Sales, Product, and Engineering to deliver customer impact

• Background in HR Tech, HCM, or related enterprise platforms (preferred but not required)

• Executive presence and the ability to communicate clearly with both technical and business audiences

• A builder's mindset and bias for action.

• Comfort navigating ambiguity and leading through change with confidence and clarity

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical, dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows:

$233,000-320,100: New York City and San Francisco

$202,000- 278,300: All other locations

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]

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