Account Manager I

We’re looking for a passionate individual to join our team and take on the exciting role of upselling and retaining a portfolio of SMB accounts (companies with under 100 employees). If you're energized by driving business growth, exceeding targets, and showcasing how our product can deliver tangible value, this is the opportunity you've been waiting for!

What You Will Do:

• Manage a book of approximately 150-175 existing customer accounts, focusing on retention and growth within your portfolio.
• Leverage existing relationships while identifying new opportunities within your accounts to upsell and expand our partnership.
• Effectively demonstrate the value of our products through engaging online demos that highlight how they can solve client pain points and generate ROI.
• Manage the entire sales cycle, from qualification and discovery to closing, while guiding clients through the decision-making process.
• Develop accurate sales forecasts and pipelines within Salesforce to ensure visibility and planning.
• Collaborate with a dynamic team to proactively connect with prospects and existing clients, closing deals primarily over the phone.
• Identify key contacts within accounts by understanding client organizational structures, vertical markets, and how our solutions provide quick ROI to peers.
• Come to client meetings prepared — well-researched, knowledgeable about the product, professional, and personable.

What You Bring:

• 3+ year of successful Account Management or inside sales experience with a proven record of meeting or exceeding quotas.
• Ability to articulate the value of products and solutions, tailoring messaging across all organizational levels.
• Experience in transactional and solution-based selling, demonstrating confidence throughout the entire sales cycle.
• Strong interpersonal, verbal, and written communication skills, coupled with excellent organization.
• High energy, a positive attitude, and the ability to manage multiple priorities effectively.
• Quick qualification skills and the ability to build lasting relationships.
• Self-motivation and independence to excel in a fast-paced, evolving environment.
• Working knowledge of CRM systems or Salesforce.com; experience with ZoomInfo products or similar is a plus.

What’s In It For You:

• Access to a top-tier tech stack and market-leading product offerings (check out our long list of G2 awards!)
• Inclusive environment with ERG groups promoting diversity and belonging
• Benefits to support your well-being and growth:
• Comprehensive Medical, Dental, and Vision coverage
• Eligibility for future equity awards
• 401(k) matching (50% of the first 7% you contribute)
• 12 weeks parental leave for primary caregivers and 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal services, and more!
• This role is primarily in-office, with the option to work from home on Mondays and Fridays.

The US base salary range for this position is $52,052 - $81,796 + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.