Customer Retention Jobs

Experienced sales professional needed to manage leads, conduct in-home inspections, estimate jobs, and close crawlspace repair sales across the Charlotte, NC area.

Lead and coach a team of Customer Success Managers at Transfr, managing a personal book of business while driving customer retention, satisfaction, and growth from a Florida-based remote role.

Lead a client-facing team at a benefits administration firm to manage high-volume accounts, resolve escalations, and drive retention through process improvement and strong client partnerships.

At Assured, an early-stage healthcare SaaS company, the Customer Success Manager will own onboarding, client relationships, and success metrics to help customers realize maximum value from our platform.

Cushman & Wakefield seeks a personable Leasing Consultant to drive occupancy and deliver outstanding resident service at Ironhorse at Tramonto in Phoenix.

The Customer Experience Account Manager will own relationships for assigned territory accounts at Clean Earth, focusing on retention, operational execution, and account growth through proactive engagement and analytics.

Pluralsight is hiring a Success Operations Manager to drive operational execution, workflow optimization, and KPI tracking for its Digital Success initiatives.

Experienced Customer Success Manager wanted to lead strategic relationships and drive adoption of a mission-driven energy and ESG platform for institutional commercial real estate clients (U.S. remote).

Lead Brellium’s customer-facing organization to drive adoption, retention, and expansion of our AI-driven clinical review platform while building a world-class CS, Implementation, and Support team.

Byrider in Appleton is hiring an onsite Collections Representative to manage accounts, support credit origination, and provide high-quality customer retention in a fast-paced branch setting.

Support resident satisfaction and property operations at Plantation Gardens as the Resident Resolutions Coordinator, resolving service issues, coordinating move-ins/outs, and assisting with resident communications.

Bela Brand Bat is hiring a Client Relationship Representative in Columbus to manage client relationships, ensure satisfaction, and identify opportunities for growth.

Holman's Lexus of Greenwood Village is hiring an accomplished General Manager to lead dealership operations, maximize profitability, and build a high-performing, customer-focused team.

Massage Envy Shrewsbury seeks a part-time Customer Service Representative with proven sales experience to deliver exceptional guest service and drive membership growth.

Experienced customer success professional needed to manage and grow a portfolio of logistics and warehouse customers using Datex's WMS, driving retention and expansion across the U.S.

MCI's Mass Markets is seeking licensed P&C insurance agents in Savannah to deliver high-quality customer service and policy sales from our contact center.

Lead and scale Promise’s GTM operations function—owning pipeline, deal desk, pricing support, compensation design, and reporting—to drive predictable growth across sales, marketing, and customer success.

WorkWave is hiring a strategic Sr. Delivery Manager to lead enterprise customer relationships, deliver complex projects, and drive value realization across large accounts in a remote-first environment.

Lead the product effort for Jerry.ai's AI-powered messaging platform to increase automation and customer satisfaction across multi-channel communications.

HackerOne is hiring a Customer Success Manager in the Austin area to drive customer adoption, satisfaction, and renewals for its AI-enhanced offensive security platform.

Lead strategic franchise partnerships at Housecall Pro by driving retention, expansion, and operational value for multi-location clients while mentoring a growing team.

Topline Pro is looking for an early-career Customer Success Manager to lead daily customer calls, drive adoption and retention for small business customers, and act as a trusted partner across onboarding and growth.

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Family Medical Leave

Paid Holidays

Highspot seeks a strategic, experienced customer-success executive to lead and scale its global Customer Success organization and drive adoption, retention, and expansion across all customer segments.

Lead strategic franchise partnerships to deepen executive relationships, drive account growth, and scale best-practice playbooks across multi-location clients at Housecall Pro.

A fast-growing AI construction-tech startup is looking for a Customer Success Manager to manage customer relationships, drive retention and growth, and deliver product-led value across a US-based customer portfolio.

A customer-focused marketing advisor to guide boutique fitness studios on strategy, journey optimization, and retention while helping scale Xplor’s consultative offering.

Customer-focused Call Center Agent needed to support Jerry.ai's policyholders by handling inbound insurance service requests and retention activities for a market-leading car ownership app.

MaverickRE is seeking a Client Success Manager to provide white-glove support, onboarding, and growth-focused consulting for high-value real estate clients using Ylopo's platform.

Lead a regional team of Experience Partners to drive success for high-value enterprise public-sector accounts at Granicus, ensuring consistent service delivery, retention, and strategic expansion.

Lead Brale’s Customer Success as the founding hire, owning onboarding, adoption, compliance enablement, and the buildout of an AI-enabled CS discipline to drive retention and growth.

Sinch's Mailgun team is hiring a Lifecycle Marketing Manager to craft and execute data-driven in-app and cross-channel campaigns that increase conversion, engagement, and retention.

Litify is hiring a Customer Success Manager to own client adoption and retention for Mid-Market and SMB customers, leveraging deep Salesforce and Litify expertise to drive outcomes.

Lead and scale Geoforce’s Customer Success team to improve retention, drive growth, and deliver exceptional customer outcomes for enterprise SaaS and IoT customers.

Republic Services is hiring an Associate Account Manager to retain and grow relationships with small commercial customers through proactive outreach, contract renewals, and cross-selling of waste and recycling services.

Lead client strategy and enterprise partnerships as Vice President of Client Management to grow revenue, retention, and community impact through OnMed's CareStation deployments.

Be the face of Massage Envy in Plano by using persuasive communication and relationship-building to convert guests into members and boost retail sales.

United Rentals is looking for a motivated Sales Development Program Sales Associate to generate profitable revenue by qualifying leads, re-engaging customers, and supporting branch sales operations.

Senior Strategic Partnerships Manager to own franchise partner relationships and drive adoption, retention, and revenue growth for Housecall Pro.

Chowbus is hiring a remote BI Analyst to deliver data-driven insights, build dashboards, and partner with product, ops, finance and sales to improve restaurant performance and drive growth.

Freed is seeking a driven Group Account Manager to manage and expand B2B medical group relationships and increase clinician adoption of its AI scribe and related products.

Lead and scale a 20+ person remote customer experience team for a purpose-driven beauty brand focused on high-performance, vegan products and measurable social impact.

Lead strategic customer partnerships and drive AI adoption across hiring workflows as an Engagement Manager at a rapidly scaling Series B AI startup.

Lead and scale the Customer Success organization at a high-growth legal-tech SaaS company, owning onboarding, adoption, renewals, and product-driven customer outcomes.

Lead Wagmo's lifecycle marketing programs to drive pet-parent adoption, engagement, and retention through data-driven campaigns across email, SMS, direct mail, and in-app channels.

Sales & Customer Service Associate at Massage Envy Folsom responsible for delivering exceptional guest care while driving membership and retail sales and supporting clinic flow.

MSX International is hiring a Hybrid District Manager, Parts & Service in Richmond, VA to partner with dealerships and lead fixed-operations improvements that increase retention, profitability and customer satisfaction.

Dare to be Different

Diversity of Opinions

Inclusive & Diverse

Collaboration over Competition

Fast-Paced

Growth & Learning

Lead strategic, AI-driven transformation programs for Fortune 50 CPG customers as a trusted advisor focused on adoption, value realization, and retention.

Dreamdata seeks an experienced B2B SaaS Customer Success Manager in NYC to drive product adoption, act as a strategic advisor, and support pre-sales for marketing attribution customers.

QAD Redzone is hiring a results-driven Global Account Director to retain, expand, and maximize value from its install-base customers while partnering cross-functionally to drive adoption and revenue.

F&F Properties is hiring an energetic Leasing Agent in North County San Diego to convert leads into leases, host property tours, and support resident retention with a results-driven compensation plan.