Customer Retention Jobs

Paired is hiring a Customer Success & Onboarding Manager to guide clients through smooth onboarding and ongoing success with their remote staffing services.

CDW is hiring a Senior Customer Success Manager to act as the primary advocate for complex enterprise managed-services accounts, driving value, adoption, renewals and expansion.

Lead the product strategy and execution for migrating Prisma Cloud customers to the Cortex Cloud CNAPP platform, driving feature parity, seamless onboarding, and measurable improvements in retention and customer outcomes.

Drive positioning, GTM launch, and customer lifecycle initiatives for a stablecoin-focused fintech platform serving developers and institutions.

Drive Quench’s expansion in Birmingham as a Field Account Executive selling bottle-free water solutions to businesses through proactive field selling and relationship-building.

Lead post-sale success for a tied portfolio of enterprise and mid-market customers at a fast-growing fintech focused on preventing wire fraud in real estate.

Lead and scale Gridware’s cross-functional Customer Experience organization to drive onboarding, retention, and expansion across utility and commercial customers.

Tenna is hiring a seasoned Customer Account Manager (MST/PST) to drive adoption, retention, and growth across a portfolio of enterprise accounts by acting as a strategic, product-savvy partner.

Lead Vantage’s Customer Success organization to maximize customer value, drive retention and growth, and build strong technical relationships across growth-stage and enterprise customers.

UpGuard is seeking an experienced Account Manager to own renewals and revenue expansion for key accounts of its cyber risk platform in a fully remote role.

Drive territory growth by selling and filling mobile technician training classes and securing host shops for a fast-growing automotive training company.

As a Brand Champion at Tracksuit, you'll partner with CMOs and marketing leaders to turn brand health data into measurable outcomes, ensuring strong retention, expansion, and product value.

Inclusive & Diverse

Growth & Learning

Customer-Centric

Collaboration over Competition

Medical Insurance

Maternity Leave

Flex-Friendly

401K Matching

As Vanta’s Central Region Customer Success Manager, you will guide upmarket customers through onboarding, compliance adoption, and renewals while building trusted, executive-level relationships to drive retention and expansion.

Lead the Shrewsbury solidcore studio as Head Coach & Community Manager, delivering exceptional classes, developing your coach team, and growing the local community.

CancerIQ is hiring a Senior Customer Success Manager, Team Lead to coach and grow the Customer Success team while owning strategic, executive-level accounts to drive retention and value realization.

Lead Arch’s post-onboarding client experience function, managing a team and high-priority client relationships to drive retention, expansion, and operational excellence.

Warner Bros. Discovery is hiring a CRM Program Manager in Atlanta to lead lifecycle marketing programs and optimize multichannel campaigns that increase engagement and retention.

Serve as the strategic post-sale partner for retail clients, driving adoption, performance, and growth of digital and e-commerce SaaS solutions in a fully remote role.

Lead partner growth and platform adoption as a Partner Manager, serving as a trusted advisor to agencies and strategic partners in a fast-paced, growth-oriented environment.

Nabis is hiring a Customer Experience Manager to lead partner communications, standardize SOPs, and manage escalations for a remote-first cannabis wholesale platform.

Inmar is hiring a Customer Success Manager to drive onboarding, retention, and strategic engagement for dealership clients using our marketing and analytics solutions.

Triumph is hiring a Customer Success Manager to drive adoption and measurable outcomes for customers using its freight data and analytics platform while supporting integrations and growth opportunities.

As a Customer Success Manager at Global Payments, you will cultivate and retain POS client relationships through consultative support, rate analysis, and proactive outreach to reduce attrition and grow account profitability.

Gartner is hiring a Client Success Manager to drive adoption, satisfaction, and growth among finance clients by delivering strategic guidance and high-touch client engagement.

Lithia Chrysler Dodge Jeep Ram Fiat of Helena is hiring a BDC Administrator to manage customer follow-up, schedule appointments, and support sales, parts, and service retention efforts.

Gartner is hiring a Client Success Manager to cultivate relationships with GBS Legal clients, drive product adoption, and deliver measurable value from their Gartner subscriptions.

Hach (a Veralto company) is hiring a Service Renewal Representative to manage and renew service partnerships, drive retention and upsell opportunities, and serve as a key contact for specialty contracts across North America.

Lead Experian's client success transformation by managing and scaling customer success teams to accelerate platform adoption, drive retention and growth, and deliver measurable client outcomes.

Serve as a remote Personal Lines Account Manager handling renewals, endorsements, audits, and client relationships for a client-focused insurance agency partnered with Jobgether.

Magnet Forensics is hiring a Digital Customer Success Manager to build data-driven digital engagement, automate onboarding and renewal workflows, and grow a vibrant product community.

Nextech is hiring a Director of Enterprise Client Success to lead enterprise customer success, grow lifetime value, and champion a customer-centric approach across the organization.

Sequel is seeking a proactive Customer Success / Account Manager to manage mid-market and enterprise customers, drive adoption and expansion, and act as a trusted advisor in a fully remote US role.

MobileAction is hiring a Customer Success Manager to drive platform adoption, retention, and growth for mobile and app-marketing customers through strategic, consultative account management.

Lead CS operations at Spare by optimizing workflows, systems, and reporting to scale customer outcomes across a remote-first North America team.

As a Customer Success Associate at Forma, you'll proactively support and guide a portfolio of standard customers to adopt core features, resolve issues, and maintain high satisfaction and retention.

Inclusive & Diverse

Transparent & Candid

Growth & Learning

Diversity of Opinions

Mission Driven

Customer-Centric

Rapid Growth

Dare to be Different

Collaboration over Competition

Patreon is hiring a Senior Scaled Partner Manager to provide strategic, high-touch support to mid-market creators and influence scaled retention programs across the company.

9fin is hiring a Senior Account Manager in New York to retain and grow enterprise client relationships, driving upsell and net retention across the leveraged finance and broader capital markets community.

DeleteMe seeks an experienced Solutions Marketing Manager to craft enterprise-facing messaging and programs that demonstrate the ROI of proactive privacy protection and accelerate adoption across cybersecurity and physical security stakeholders.

Serve as the primary success partner for a portfolio of business brokers, driving onboarding, product adoption, community engagement, and actionable feedback into product and ops.

Lead strategic enterprise CX transformations by selling Distyl’s outcome-driven AI CX solutions to Fortune 1000 customers as a quota-carrying Strategic Account Director.

A Customer Success Manager at Lightcast will own onboarding, engagement, and retention for a portfolio of customers—ensuring adoption, driving renewals, and serving as the customers' voice internally.

Experienced Customer Success Manager sought to own strategic FireMon accounts, drive adoption and time-to-value, and maximize customer retention and growth in a remote US role.

Customer Success Manager needed to manage client lifecycles, drive product adoption, and grow accounts for a global sports and entertainment analytics business.

Lead and scale the Customer Success function for a student engagement SaaS product to maximize adoption, retention, and expansion through data-driven strategy and team leadership.

Become the trusted post-sales partner at Elsevier, guiding customers through onboarding, adoption and renewal while driving retention and revenue growth.

Equinox seeks driven Membership Sales Advisors in Palo Alto to grow membership revenue through in-club sales, events, and strong member relationships.

Cin7 is hiring a Customer & Product Marketing Manager to develop lifecycle and product marketing strategies that boost adoption, retention, and revenue for its inventory-management SaaS platform.

CloudZero seeks a VP of Customer Success to establish and scale a high-performing global CS organization focused on driving adoption, retention, and revenue expansion for its FinOps SaaS platform.

Owner.com is hiring a Customer Success Enablement Manager to build and operationalize post-live playbooks, curricula, and training that drive retention and measurable improvement in CS performance.

M&T Bank is hiring an MBA graduate into its Executive Associate Program to lead growth marketing campaigns, pilot AI-driven initiatives, and collaborate across functions to drive brand advocacy and customer retention.