Sales Operations Analyst, Enablon

Wolters Kluwer, Enablon division is a leading integrated risk-management platform that creates a safer, more responsible, and sustainable world using the power of innovative technology.

As a Sales Operations Analyst, you will play a key role in driving productivity and operational excellence within the operations group. Your primary focus will be on streamlining processes and supporting administrative functions that ensure seamless execution across systems, from Salesforce and SAP through to finance approvals. In this role you will focus on complex software product sales and renewals.

You will report to the Global Service Operations Manager and work a hybrid schedule from our local office(2 days in office, 3 days remote).

Responsibilities:

• Support end-to-end administrative workflows to ensure timely and accurate execution.
• Maintain and improve operational process documentation.
• Ensure data accuracy and consistency across Salesforce, SAP, and other internal systems.
• Support data integrity initiatives within sales systems.
• Collaborate closely with sales, leadership and finance teams to facilitate approvals and ensure alignment.
• Assist in identifying opportunities for process improvements.
• Provide operational support that enables the sales team to focus on strategic priorities.
• Coordinate with cross-functional teams to support sales initiatives.

Qualifications:

• Bachelor's degree in business or equivalent work experience.

• 5+ years' experience in sales operations.

Skills:
• Analytical Skills: Ability to analyze data and generate actionable insights.
• Project Coordination: Experience in coordinating small-scale projects.
• CRM Systems: Basic familiarity with Customer Relationship Management systems.
• Financial Systems:  Basic familiarity with SAP or similar financial systems and strong mathematical skills. Hands on experience with Microsoft Excel.
• Problem-Solving: Capability to identify issues and propose solutions.
• Process Improvement: Interest in identifying and suggesting process enhancements.
• Technical Aptitude: Ability to learn and utilize sales tools and systems.
• Interpersonal Skills: Effective interaction and collaboration with internal teams and external customers.

.• #LI-Hybrid

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters:

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.