Manager, Workforce Planning & Talent Technology
Company Description
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.
Job Description
Position Summary
The Manager, Workforce Planning & Talent Technology plays a vital role in advancing the University of Maryland Medical System’s talent strategy through two key focus areas: workforce planning and talent technology administration. This role is responsible for leading system-wide workforce forecasting and headcount planning while also serving as the functional administrator for the Phenom talent acquisition platform.
The manager collaborates with Talent Acquisition, HR, IT, Finance, and Operational leaders to align workforce planning efforts with business goals and ensure that talent technology supports a scalable, data-informed recruiting strategy.
Key Responsibilities
Workforce Planning & Forecasting
- Lead the development of short- and long-term workforce plans to inform recruitment strategy and organizational growth
- Collaborate with HR, Finance, and Operational leaders to model headcount, assess talent supply and demand, and support budget planning
- Monitor workforce trends and identify risks in critical role pipelines
- Support scenario planning for new programs, facilities, and care delivery models
Talent Technology Administration
- Serve as the primary system administrator for UMMS’s Talent Acquisition platform (ATS, CRM, Career Site, Preboarding)
- Configure workflows, manage user permissions, maintain data structures, and oversee system updates and testing
- Partner with IT, HRIS, and Phenom support teams to troubleshoot issues and drive enhancements
- Train recruiters and hiring leaders on functionality to ensure strong adoption and consistent usage
- Act as a liaison between the TA team and enterprise HR analytics to ensure data integrity and alignment across platforms
Reporting & System Insights
- Build and maintain dashboards within the system to monitor recruiting activity, pipeline health, and system usage
- Develop reporting tools that support team performance reviews and operational decision-making
- Collaborate with HR Analytics to ensure accurate and consistent data flows into enterprise reporting
Strategic Partnership & Process Optimization
- Partner with HRBPs, Talent Acquisition leadership, and Operational stakeholders to embed workforce planning into annual and long-term planning cycles
- Identify opportunities to optimize recruiting workflows, automation, and candidate experience through Phenom
- Serve as a thought partner to TA leadership in improving recruitment efficiency and strategic alignment
Qualifications
Qualifications
- Bachelor’s degree required; Master’s degree in Business, HR, Analytics, or related field preferred
- 5+ years of experience in workforce planning, talent acquisition, talent operations, or talent technology administration
- Demonstrated experience administering a recruiting platform
- Strong understanding of recruiting workflows, headcount planning, and talent metrics
- Experience working with or within healthcare organizations strongly preferred
- Proficient in creating dashboards and system-level reporting tools
- Excellent communication and training skills; able to engage both technical and non-technical audiences
- Strong project management and cross-functional collaboration abilities
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
- Pay Range: $88,691 - $133,120
- Other Compensation (if applicable):
- Review the 2024-2025 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...
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