Workforce Forecasting Jobs

DSI Systems is hiring a Remote Workforce Real-Time Analyst to monitor contact center operations and execute intra-day staffing and reporting to maintain service levels.

Vuori seeks a detail-focused Workforce Management Specialist to analyze labor data, maintain WFM systems, and deliver actionable insights that optimize retail staffing and efficiency.

Foodsmart is hiring a Staff Data Scientist to build and operationalize supply-and-demand forecasting and optimization models that drive marketing, financial forecasting, and RD workforce planning.

ServiceNow is hiring a Senior Sales Operations Manager to drive resource capacity planning, allocation, and process improvements for Product Excellence to ensure the right people are assigned to the right priorities.

Avangrid is hiring a Director of Customer Services Operations to oversee workforce planning, vendor management, and payment remittance across multiple Northeast service areas, ensuring compliant, efficient, and customer-centric contact center operations.

Kong is hiring a Director of People Operations to lead workforce planning, HR policy, people processes, and data-driven HR strategies that support growth and a positive, inclusive culture.

Lead workforce management and scheduling for a high-growth, mission-driven payments company, ensuring optimal staffing and outstanding customer service across multiple markets.

AbbVie seeks an experienced Workforce Management Forecast Analyst to manage forecasting, reporting, and WFM administration for its North Chicago contact center.

Serve as the strategic lead for long-range capacity planning and forecasting at Evernorth, driving workforce optimization and influencing senior leaders with data-driven recommendations.

USA Clinics Group is hiring a Call Center Workforce Management Supervisor to lead scheduling, analytics, and agent coaching at the Northbrook contact center.

Experienced software engineer wanted to design and scale forecasting, scheduling, and MLOps systems that ensure the right number of support agents are available at the right time across a nationwide operation.

Work on forecasting, large-scale scheduling, and MLOps to help optimize support operations at scale for Assembled’s customers.

Workyard is hiring an experienced VP of Sales to scale a high-velocity inbound engine and establish a repeatable outbound motion to drive aggressive ARR growth.

LMI seeks a Workforce Data Analyst to produce actionable workforce analytics and dashboards that inform staffing, skills-gap assessments, and strategic planning for the United States Postal Inspection Service.

Experienced analytics professional needed to build forecasting models, deliver workforce insights, and tell compelling data-driven stories to support strategic workforce planning at Palo Alto Networks.

VF Corporation is hiring a Customer Service Operations Analyst to deliver workforce forecasting, scheduling, reporting, and contact-center analytics for eCommerce and warranty customer service.

Livefront is hiring a Resource Planning Lead to own casting, forecasting, and reporting across Growth, Delivery, and People Ops to optimize staffing and project outcomes.

Experienced bilingual (English/Spanish) workforce management specialist needed to run scheduling, analyze contact center metrics, and coach agents at USA Clinics Group’s Northbrook site.

Serve as the contact center forecasting and capacity-planning expert, administering the WFM platform and delivering analytics to guide staffing and operational decisions at AbbVie's North Chicago contact center.

ServiceNow is hiring a Resource Manager to drive capacity forecasting, staffing and partner governance that maximizes billable utilization across professional services.

Experienced workforce management analyst needed to lead forecasting, capacity planning, reporting and WFM administration for AbbVie's ACA contact center in North Chicago.

Support Technical Support leadership by building dashboards, analyzing case and workforce data, and delivering actionable insights that improve SLAs, agent productivity, and customer outcomes.

USA Clinics Group is hiring a Workforce Management Supervisor in Northbrook to manage forecasting, scheduling, and real-time staffing to meet contact center service and productivity targets.

Lead the sales operations function for two national healthcare brands, owning CRM, analytics, process optimization, enablement, and compensation to scale a high-volume inside sales engine.

Experienced forecasting and workforce management analyst needed to build multi-channel demand forecasts, translate volumes into staffing plans, and present actionable insights to senior leaders at Oura.

Toyota is hiring a Talent Acquisition Analyst in Plano to drive forecasting, KPI development, and data-driven improvements that optimize recruiting operations.

Product Manager - Workforce Management needed to define and deliver AI-driven scheduling, forecasting, and automation features that improve efficiency for large-scale support organizations.

Lead the development of AI-enabled workforce management features—scheduling, forecasting, and automation—by translating customer needs into high-impact product outcomes at Assembled.