Director of Human Resources –Distribution Center
Position Overview
As part of our growth strategy, we are seeking a Director Human Resources for our West Coast Distribution Centers. The Director of HR is a strategic leader within the HR team and acts as a true partner within the business. This position assists leaders in optimizing people, strategy, structure, and
process, while supporting the Burlington culture and Core Values. The Director partners with business leaders to resolve associate relations issues, with a focus on driving consistency in resolution across the organization. Continuously influences and supports leadership development through coaching and elevation of talent in the organization.
The Director of HR will coach, consult, and advise leaders regarding existing Human Resources programs and services. The Director acts as a support partner with HR COE’s including HR operations; Talent Acquisition; Compensation; Benefits; and Learning and Development. Acts as the key driver supporting talent management in the areas of succession planning; performance management; employee relations; organizational development, and strategic programs.
A Day In The Life:
•Positively communicate and demonstrate the company’s Core Values by developing trust and respect among peers and associates, building strong teams and partnerships and driving results
•Effectively leads the DC HR team consisting of HR Managers, Specialists, and Coordinators
•Provide guidance and input regarding HR strategies that support the vision, culture and business needs of the organization
•In partnership with business leaders, lead and drive the execution of all HR programs
•Act as the key interface between HR functional specialist and DC partners to proactively support
and add value in the delivery of business objectives
•Build trusting consultative relationships with associates and leaders
•Support the business teams in establishing and executing an effective talent strategy (short and long term) and work in partnership with the Talent Acquisition team
•Inspire, coach, and influence coaching in the moment culture to effectively improve the quality and frequency of developmental feedback and improve the overall associate experience
•Administer and provide coaching to business leaders in managing engagement survey results and developing meaningful and effective action plans to improve engagement results
•Drive performance management program by ensuring performance expectations and policy guidelines are being met and are conducted effectively and in a timely manner
•Handle various associate relations issues, such as investigating associate complaints, resolving employee conflicts, and advising appropriate action to leadership
•Partner with internal and/or external legal counsel to prepare for and/or respond to any legal action or complaints filed by outside agencies; attend mediations, arbitrations, and other court proceedings as needed
•Leverage data analysis to proactively identify issues within the business and develop plans to address and minimize disruption
•Be innovative and can identify opportunities to move the business forward; works with leaders to develop and execute processes and programs to support growth of the business
•Lead a team of 3-4 direct reports and up to 10 indirect reports
You'll Come With:
•Bachelor’s degree
•PHR/SPHR certification (preferred)
•7+ years HR leadership experience
•3+ years retail industry or distribution center experience preferred
•Must be able to demonstrate expertise in all aspects of Human Resources Management
•Demonstrated ability to positively influence teams, build effective relationships, and possess skills to flex style and interact with associates effectively
•Ability to effectively influence all levels of leadership
•High level of integrity and the demonstrated ability to handle sensitive and confidential information in a professional manner
•Ability to coach, support, and develop
•Ability to prioritize challenging demands and manage time effectively in a fast-paced environment, demonstrating a sense of urgency
•Strong business acumen
•Knowledge of local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefits, leave policies and practices)
•Ability to conduct investigations, train and develop staff and maintain documentation in an organized manner
•Must have strong communications and operating instincts, good strategic skills, sound business
judgment and the ability to achieve goals by leveraging HR expertise
•Ability to utilize tools (Workday) to leverage data
•Must be proficient in MS Office applications, including Excel, Word, and Outlook
•Ability to travel to assigned local DC buildings daily. Travel to corporate headquarters (East Coast) quarterly.
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