Account Executive - CX Design
Skills
- Experience in digital experience, CX design, or digital agency environments with hands-on exposure to planning and delivery of engagements.
- Presales, delivery, consulting, or client-facing solutioning experience.
- Ability to solution in real time and shape scope during client conversations.
- Strong understanding of research, UX/UI, content strategy, CX and design strategy methods.
- Familiarity with the martech landscape and modern digital experience platforms; exposure to Optimizely, personalization tools, or AI-driven experience solutions is a plus.
- Excellent communication, storytelling, consultative selling, and business acumen.
Responsibilities
- Own the full sales cycle for digital experience and CX design engagements from discovery to close.
- Translate client business and experience challenges into clear, experience-led solutions and proposals.
- Build and maintain trusted, strategic client relationships and act as a primary advisor on CX and digital strategy.
- Collaborate with delivery leaders to shape scopes, estimates, and engagement approaches aligned to Studio Science capabilities.
- Partner with cross-functional teams (CX strategists, researchers, designers, content, technologists) to define solution approaches and deliverables.
- Drive pipeline growth through prospecting, qualifying, workshops, proposals, and capability presentations.
- Lead internal handoffs to ensure smooth transition from sales to delivery and ongoing client success.
- Identify and pursue expansion opportunities within existing accounts.
- Maintain accurate pipeline reporting and forecasting for leadership.
- Stay current on digital experience, CX trends, martech, and AI-driven experience solutions to articulate Studio Science’s value.
Education
- Bachelor’s degree preferred or equivalent professional experience in sales, consulting, design, or related fields.
- Relevant coursework or training in sales, digital strategy, UX/CX, or marketing is a plus.
Benefits
- Competitive salary with performance-based compensation (quota/commission structure).
- Equity opportunities and long-term incentive plan.
- Health, dental, and vision benefits (subject to eligibility).
- Paid time off and company-observed holidays.
- 401(k) or retirement savings plan with employer match (where applicable).
- Flexible remote work and collaboration across time zones.
- Professional development, learning stipends, and career growth opportunities.
- Occasional travel to client sites and Indianapolis headquarters with travel expenses covered.
Average salary estimate
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