Customer Experience Jobs

Keller Executive Search is hiring a Senior Customer Service Manager in New York to shape strategy, build scalable processes, and lead a results-driven service organization.

An experienced Salesforce Engagement Manager is sought to lead end-to-end, client-facing Salesforce and cloud transformation engagements, driving delivery excellence and commercial value.

MSX is hiring a Mobile Service Specialist to grow dealership mobile service programs across the Los Angeles territory through hands-on training, adoption coaching, and data-driven outreach.

Support Tin Can customers as a seasonal Customer Experience Specialist, delivering empathetic, clear, and speedy help across email, text, DMs, and occasional calls during our holiday scale-up.

Customer-Centric

Growth & Learning

Collaboration over Competition

Inclusive & Diverse

Rapid Growth

Dental Insurance

Vision Insurance

401K Matching

Maternity Leave

Paternity Leave

Flex-Friendly

Medical Insurance

Equity

Provide timely, empathetic customer support for Brex’s AI-powered spend platform while triaging issues, documenting bugs, and collaborating with Sales, Product, and Engineering.

Lead sales and operations at Samsung’s Elmhurst retail location by coaching teams, driving revenue, and delivering best-in-class customer experiences.

Decagon is hiring an experienced, technically savvy Agent Success Manager to be a founding member of its Agent Success team, driving enterprise deployments and adoption from our NYC office.

Brevo is hiring a Customer Experience Representative in Austin to provide technical, multi-channel support and help customers get the most from the Brevo platform.

Evaluate luxury automotive customer experiences—both in-person and online—for CXG on a flexible, freelance basis and provide detailed, unbiased feedback.

Rally seeks a Strategic Customer Success Manager to drive executive relationships, complex renewals and expansions, and strategic research-ops transformations for its largest enterprise customers.

Serve clients at Bank of America's Wesley Chapel Financial Center by processing transactions, promoting self-service banking, and connecting customers to tailored financial solutions as a Relationship Banker.

Customer Experience Manager needed at Bennie to manage an assigned book of business, drive retention, and deliver high-quality benefits consulting and service in a fully remote US role.

Lead product vision and strategy at PayPal to drive scalable, customer-centric payment solutions and measurable business outcomes.

ServiceNow is hiring a strategic VP to lead Customer Excellence for the Strategic Tech, TMT & SI Major Area, accountable for renewals, adoption, services delivery and partner engagement to maximize customer lifetime value.

Workbox seeks a service-driven Community Associate to deliver outstanding member experiences and support day-to-day operations at our Fulton Market Chicago workspace.

Mauna Lani is hiring an Assistant Concierge Manager to lead concierge teams and ensure exceptional, personalized guest experiences at its luxury Kohala Coast resort.

Serve as the on-site Lifestyle Amenities Specialist at Lumina, delivering hospitality-driven resident services, events, and concierge support for a luxury San Francisco community.

Lead and develop the sales team at Chevrolet of Wesley Chapel as Sales Manager for a growing, Fortune 500-backed dealership.

Comcast is seeking an Event Sales Representative in Merrillville to drive new subscriber growth and promote company products through local events, partnerships and direct customer engagement.

Lead high-impact strategic projects for Capital One Retail Bank's Channels & Operations, using rigorous analytics and executive influence to shape footprint, servicing scale, and integration priorities.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara seeks a Software Engineer — Post-Sales Systems to own Qualtrics-based VOC programs, integrations, and AI-driven text analytics that inform customer experience improvements.

Lead and scale Peter Millar’s boutique retail footprint by setting strategy, owning P&L performance, and building a high-performing retail operations organization.

Marriott Vacations Worldwide is hiring a hands-on Marketing Supervisor at Marriott's Shadow Ridge to lead and develop hourly team members while supporting sales, marketing operations, and guest experience initiatives.

An experienced partnerships and customer-success leader is needed to design a scalable partner ecosystem and elevate customer experience to drive adoption and expansion in K-12 and adjacent markets.

Be the welcoming face of BETA — guiding visitors through our hangars and labs while translating cutting-edge electric aviation into inspiring, accessible stories.

Archive is hiring a remote Customer Experience Specialist to deliver high-quality email and chat support for branded resale customers while championing the company’s circular commerce mission.

Lead a remote front-line customer support team at Project Expedition, delivering industry-leading service across live chat, phone, and email while developing your team and improving operations.

Strategic, outcomes-focused CCO needed to build world-class customer success and expansion motions for a high-growth AI retail intelligence SaaS company.

Archive seeks a detail-oriented Trust & Safety Specialist I to investigate fraud and policy violations, manage chargebacks, and help maintain a safe marketplace for buyers, sellers, and brands.

Shape Meilisearch’s customer success operations as the Founding Customer Success & Experience Manager, owning enterprise relationships and building data-driven CSX processes.

Freelance evaluators assess luxury retail and online experiences for top brands, completing short missions and submitting feedback via CXG's mobile platform.

A specialized IT recruiting firm seeks an experienced VP of Client Experience to lead Service, Professional Services, and Onboarding teams and drive client satisfaction, SLA performance, and operational profitability.

Lead store performance and team development as an Assistant Manager at World Market's Jacksonville Mandarin store, focusing on customer experience, operations, and merchandising.

Lead and grow Learning Without Tears' customer service and solutions team to deliver consistent, high-quality support and drive continuous service improvements.

Lead Frec's customer experience operations to deliver exceptional support, scale processes, and assist brokerage functions for a fast-growing fintech.

Lead Window Nation's Detroit-area event marketing to drive brand awareness and qualified leads through trade shows, community events, and field activations.

Kustomer is hiring an Enterprise Account Executive (West) to close large enterprise deals and expand adoption of our AI-driven conversational CRM across the Pacific and Mountain time zones.

Lead Western Digital’s global brand strategy and experience to unify messaging, elevate market perception, and scale customer advocacy across physical and digital touchpoints.

Lead the Americas Technical Support team for Magnet Forensics' mobile access and extraction products, driving customer-centric support, team performance, and continuous improvement.

EchoPark Automotive seeks an energetic Automotive Sales Consultant (Pre-Owned) in Stafford, TX to deliver consultative, transparent, guest-focused vehicle sales and foster an exceptional in-store experience.

EchoPark Automotive in Cary, NC is hiring outgoing Automotive Sales Consultants (Experience Guides) to deliver transparent, consultative vehicle sales and outstanding guest experiences.

Brevo seeks a bilingual Portuguese-English Customer Experience Representative to deliver technical email and platform support for clients across North America in a hybrid Austin role.

Join JLL as an Experience Ambassador to run onsite conference center operations and deliver seamless, high-profile events with a strong hospitality focus.

Alteryx is hiring a remote Learning Experience Designer to develop and manage e-learning content, maintain LMS/CMS workflows, and support product enablement across the organization.

Kimberly‑Clark Professional is hiring a Marketing & CX Program Manager to lead priority cross-functional CX and marketing programs from strategy to measurable outcomes.

Lead HCP marketing strategy and execution for Early Breast Cancer at Novartis' East Hanover site, driving integrated, data-informed campaigns and high-performing cross-functional collaborations.

Lead Marketing and CX operations to translate data and AI into prioritized actions, measurable outcomes, and scalable program delivery for Kimberly-Clark Professional.

Lead the Norfolk Premium Outlets H&M store to deliver outstanding omni-channel customer experiences while driving commercial results and developing a motivated retail team.

Lead customer support operations for USA Beauty's South Florida events in Orlando, focusing on omnichannel service, chatbot integrations, Salesforce/Genesys optimization, and continuous process improvement.

Senior sales leader sought to drive $5M+ annual new business and large TCV deals by positioning Bounteous’ digital transformation services with Telecom and Media clients.