Customer Experience Jobs

Serve as the front-of-store leader at TJ Maxx in Traverse City, promoting exceptional customer experiences while coaching Associates and supporting daily store operations.

WeWork is hiring an onsite Community Manager in Detroit to lead member experience, operations, and small teams across multiple buildings.

Lead product strategy and end-to-end delivery for curated travel packages, working cross-functionally to drive traveler satisfaction and operational scale across North America.

Lead analytics-driven optimization as a Senior Digital Analyst for a US eCommerce partner, turning web data into clear recommendations that boost conversion and customer engagement.

At Lob, the Revenue Enablement Manager will own training, content, and onboarding to empower AEs, AMs, SEs, and CX teams to hit quota and scale selling motion.

Lead service design for government-focused, data-intensive digital products, shaping user-centric solutions and mentoring teams across programs in a remote, US-based role.

Lead store checkout and online fulfillment operations at the new Amazon Fresh Laguna Hills store, driving productivity, accuracy, and exceptional customer service.

Minted seeks seasonal remote Customer Service Representatives to provide phone, email, and live chat support for holiday shoppers from October through December 2025.

The Customer Experience Account Manager will own relationships for assigned territory accounts at Clean Earth, focusing on retention, operational execution, and account growth through proactive engagement and analytics.

Vision Insurance

Dental Insurance

Performance Bonus

Paid Holidays

Lead a high-volume New York fulfillment site for Gopuff, managing people, operations, and KPIs to deliver an exceptional customer experience.

Lead product strategy and execution as VP of Product Management for a high-growth B2B SaaS company, scaling teams and driving customer-centric innovation across the organization.

Experienced, metrics-driven sales leader needed to manage and develop field sales teams for Comcast in the Bryan/College Station area to meet subscriber and revenue goals.

Provide high-quality customer support and order processing for Allergan Aesthetics' Therapeutic business, handling inbound/outbound calls and collaborating with internal teams to resolve issues.

Lead the roadmap and execution of chat and voice/IVR conversational channels for a remote-first US company, driving AI-enabled self-service and measurable CX improvements.

Experienced digital product leader needed to drive AI-enabled marketing and customer-experience initiatives for a large, established U.S. insurer.

Lead the development and scaling of differentiated travel products for North American travelers, combining supplier management, API integrations, and customer insights to drive growth and satisfaction.

Minted seeks remote Seasonal Customer Service Representatives to provide attentive, timely support across phone, chat, and email for the busy holiday period.

Lead and scale training programs for customer-facing Advocates at Carvana, combining adult-learning expertise, data insights, and people leadership to elevate team performance and develop future leaders.

Evaluate in-person and online luxury customer experiences for CXG, providing discreet, actionable feedback to iconic brands across fashion, beauty, jewelry and automotive sectors.

Evaluate luxury automotive customer experiences for CXG by completing short, discreet in-store or online missions and reporting observations through the CXG Live platform.

Customer Experience Specialist supporting a US biotech focused on digestive health, delivering fast, empathetic multi-channel support and surfacing insights to improve product and operations in a fully remote contractor role.

Evaluate luxury brand experiences for CXG, providing discreet, structured feedback to top fashion, beauty, jewelry, and automotive houses.

Evaluate luxury automotive customer experiences across Alabama as a freelance brand evaluator, providing discreet, structured feedback to help top-tier brands refine their service.

Provide empathetic, professional patient support for UAMS Smart Care by coordinating appointments, facilitating virtual services, and resolving patient concerns to improve the patient experience.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead ownership of 1Password’s Zendesk platform and integrations to design scalable support workflows, build reliable data flows, and improve customer and agent outcomes.

Serve as the Customer Experience Subject Matter Expert driving federal CX strategy, large-scale survey programs, OMB PRA compliance, and analytics for Essnova’s CX Center of Excellence.

Inclusive & Diverse

Feedback Forward

Collaboration over Competition

Growth & Learning

Be part of Nutrafol’s remote customer experience team providing empathetic phone, email, and chat support while handling escalations and improving customer journeys.

Customer-focused support representative needed to troubleshoot product issues, manage client relationships, and drive adoption for JustPark’s parking solutions in a US-based, hybrid role.

Lead and manage Allegiant’s Sanford-based flight attendant team as an Inflight Base Supervisor focused on safety, on-time performance, and employee development.

Join Taekus as a Banking Operations Manager to own sponsor bank relationships and scale payments and card program operations for a luxury fintech serving affluent travelers.

Lead and scale Pulse Games' global player support organization to deliver reliable, safe, and data-driven customer experiences for mobile players across all touchpoints.

Lead a fast-paced Lakewood clinic as Practice Manager to coach a team, optimize operations, and deliver concierge-level patient experiences for Serenity Healthcare.

Experienced contact center consultant needed to lead design and implementation of unified contact center and CCaaS solutions while mentoring team members and supporting sales and delivery.

Support a remote-first digital health startup as the primary client contact, shaping and scaling client-facing processes to deliver neurodivergent-affirming mental health care.

H&M is hiring a Visual Merchandiser to deliver on-brand window and floor styling, coach store teams, and optimize visual merchandising to enhance customer experience and sales in West Covina.

Lead the in-store visual and commercial presentation at H&M Southridge Mall, creating trend-led displays, coaching the team, and driving customer engagement and sales.

Creative, trend-driven Visual Merchandiser needed to execute H&M visual and commercial standards, coach store teams, and enhance the in-store customer experience at Opry Mills.

Lead operations and client-facing demonstrations at VusionGroup’s Customer Experience Centers to showcase retail IoT solutions and deliver exceptional visitor experiences.

Seasoned retail leader sought to oversee store operations, coach district and store teams, and execute cross-functional initiatives to grow sales and elevate the in-store customer experience at Vuori.

Inclusive & Diverse

Diversity of Opinions

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mission Driven

Social Impact Driven

Passion for Exploration

Dental Insurance

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Paid Holidays

Sabbatical

Medical Insurance

401K Matching

Paid Time-Off

Learning & Development

Maternity Leave

Paternity Leave

Mental Health Resources

Lead GoFundMe’s Americas Customer Care team, managing leaders and regional operations to drive customer-first outcomes and operational excellence in a remote-friendly role.

Secureframe is hiring a technically savvy Customer Experience Representative to provide timely, high-quality support and help customers succeed with our compliance platform.

Provide standout guest service as a Concierge at Cloudveil Hotel, representing Crystal Creek Capital and the Marriott brand while managing reservations, guest communications, and local activity bookings.

Decagon seeks an experienced Enterprise Account Executive to drive net-new enterprise revenue and shape our go-to-market motion for a leading conversational AI platform.

MasterBrand is hiring a Manager, Customer Experience to lead a Business Analyst team and drive SaaS product strategy, backlog management, and stakeholder-aligned delivery for Salesforce and related customer experience platforms.

Granola is hiring a part-time, US-based Customer Experience Specialist to handle inbound support, escalate issues, and help shape the customer journey as the company scales.

MSX International is hiring a DMS Product Owner in Dearborn to lead digital customer experience initiatives, translate customer needs into prioritized backlogs, and coordinate resolution across product, engineering, and field teams.

Lead and scale a 20+ person remote customer experience team for a purpose-driven beauty brand focused on high-performance, vegan products and measurable social impact.

Marshalls seeks a Customer Experience Coordinator to lead front-end associates in creating outstanding customer experiences while promoting loyalty programs and operational standards.

Lead customer adoption and product advocacy for Additive’s AI document-extraction platform inside Thomson Reuters by combining pre-sales support, customer success, and product insight responsibilities.

Drive enterprise-level, human-centered service design across discovery, prototyping, and delivery as a Senior Service Designer on high-impact, remote-first projects (U.S. residency required).